EDDer: Estimated Delivery Date , 268 条评论

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
    240
  • 5% 的评分是 4 星
    13
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
    2
  • 5% 的评分是 1 星
    13
编辑时间：2023年1月18日

Updating my review. The app is super glitchy, and every time we add new products they either don't sync or take too long. Every time we contact the support staff, they have to reach out to a specialist which takes another day or so. Trying to find another app.

aykah
加拿大
4个月 人在使用应用
Channelwill已回复 2023年9月23日

Thank you for your honest feedback. We apologize for the inconvenience you have experienced with our app. We understand your frustration with the syncing issues and the delay in resolving them. Our team is working hard to resolve these issues as quickly as possible. We value your business and hope you will consider giving us another chance in the future. If you have any further concerns, please don't hesitate to contact us. 🙏😔

- Joewelyn🌹

2021年10月4日

This App has potential but we had quite a few problems initially, which really frustrated us. However they did rectify those issues eventually, which was great! However the delivery information suddenly stopped showing on our site for no apparent reason. We sent many emails (over the period of one week) to highlight the problem but there has been no response to date. This is appalling customer service and we are VERY disappointed. This wasted our precious time and caused problems for our business, so we just deleted the App. and found a new one!!

You Simply Sparkle
西班牙
3个月 人在使用应用
Channelwill已回复 2021年10月8日

Hi there,

Thank you for bringing this to our attention, customer feedback matters the most to us and we’re sorry for the missing and your bad experience.

We rechecked the ticket and found that some were sent to a wrong box. And the custom code configuration for the theme will be recovered by the Shopify limit. You can restart it with a simple step. Sorry we didn't inform this.

Thanks once again for the feedback, and I hope you'll consider trying the app again. Of course if you'd like assistance please don't hesitate to contact support directly :)

Regard,
Zeusir

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