ETA ‑ Estimated Delivery Date

ETA ‑ Estimated Delivery Date

Preisgestaltung
Kostenloser Plan verfügbar
Highlights
Direkter Zugriff im Shopify-Adminbereich
Kompatibel mit den neuesten Themes
Bewertung
4,7 (274)
Entwickler
Channelwill

"When can I get my order?" - Answer the question to increase trust and urgency for your customers.

ETA solves one of the biggest questions from your customers. You can display shipping messages or ETA information right under the "Add to Cart" button. So your customers know the exact day when they can get the package. Boost conversion rate by improving customer trust and urgency!

ETA solves one of the biggest questions from your customers. You can display shipping messages or ETA information right under the "Add to Cart" button. So your customers know the exact day when they can get the package. Boost conversion rate by improving customer trust and urgency! mehr
  • Display delivery message on product page, cart, checkout, success page & email.
  • Different date displaying rules for specific products, collections or countries.
  • Different date displaying rules for specific products, collections or countries.
  • Display expected date message based on inventory.
  • Display delivery date message with formats in popular languages.
Highlights
Direkter Zugriff im Shopify-Adminbereich
Kompatibel mit den neuesten Themes

Eingeführt

29. Oktober 2020

Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kategorien

Kompatibel mit

Parcel Panel, Etranslate

Preisgestaltung

FREE

Kostenlos

  • Manage 100 products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Email support

Premium(25%off)

$3.99 / Monat

  • Manage 1000 products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Email support

Pro(25%off)

$7.99 / Monat

  • Unlimited products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Priority support

FREE

Kostenlos

  • Manage 100 products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Email support

Premium(25%off)

$3.99 / Monat

  • Manage 1000 products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Email support

Pro(25%off)

$7.99 / Monat

  • Unlimited products
  • Visitor location (GeoIP) based date calculation
  • Target all/specific products/collections
  • Delivery timer
  • Priority support

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt.

Rezensionen (274)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 89 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
Bearbeitet am 31. Mai 2024

I don't like the feature because it take into account your Draft products and counts them as live products, also it limits you. I have the Pro Plan which is supposed to allow you up to 1,000 products. I don't have a 1,000 products but the app takes into account my draft products and collections that are draft so it counts against your quota. Also, customer service is good but it takes to long for "escalation" team to respond. I have products that need a different delivery time and I can't add them because it says I'm over my limit which I have less than 500 active products, so the app is not full proof and they ask you to upgrade in order to use the service, even though I dont have 1,000+ products. I'm going to uninstall this app and go with another app.

Now going on 4 days and no solution??? C'mon! DAY 5 NOW, NO SOLUTION! I'm uninstalling this app!

The Nichole Collection
Vereinigte Staaten
Mehr als ein jahr mit der App
Channelwill hat geantwortet 29. Mai 2024

Dear The Nichole Collection,

I hope this email finds you well. This is Kim from the EDDer Support Team. Thank you for sharing your detailed feedback. I'm truly sorry to hear about the difficulties you've encountered with our app and the frustration it has caused you. Your concerns are very important to us, and I want to address each of them to ensure we can improve your experience and prevent such issues in the future.

Firstly, I understand your frustration with the app counting draft products and collections towards your quota. I apologize for any inconvenience this has caused. We are currently working on a solution to ensure that only active products are counted towards your limit. Your feedback is invaluable, and we are making this a priority for our development team.

Regarding the escalation team's response time, I apologize for the delays you've experienced. Providing timely and effective support is crucial, and we're taking immediate steps to improve our response times for escalated issues.

As for your issue with product limits and delivery times, I understand how this has impacted your operations. Our team is now working on this to ensure that our app functions correctly and meets your needs without requiring an unnecessary upgrade.

I deeply regret that you feel the need to uninstall our app and explore other options. Your satisfaction is our top priority, and we would hate to see you go. If you're willing to give us another chance, I'd like to offer you a complimentary extension of your current plan to ensure we resolve these issues to your satisfaction.

Please let me know if there's anything else we can do to assist you. I am committed to making this right and hope to restore your faith in our app and service.

Thank you again for your valuable feedback.

Best Regards,

Kim|EDDer Support Team

Bearbeitet am 29. April 2024

I have been constantly having issues with it displaying the ETA on products. I have been using this app for 2 years and am constantly having to reach out to support for the same issues time and time again. It's not as seamless as it presented. It is a good application.. when it actually works. Although Kim from the EDDer Support Team has responded, still not response back from multiple emails regarding my issues. This is not a great app nor am I receiving the customer service necessary.

Dolce Mateo Wigs
Vereinigte Staaten
Mehr als 2 jahre mit der App
Channelwill hat geantwortet 16. April 2024

Hello There,

This is Kim from the EDDer Support Team. Thank you for sharing your feedback regarding your experience with our app. We sincerely apologize for the recurring issues you've encountered, particularly with displaying the ETA on products. Your satisfaction is of utmost importance to us, and we're committed to resolving these issues to ensure a smoother and more seamless experience moving forward.

We understand the frustration that comes with encountering the same issues repeatedly, especially after using our app for two years. Please know that your feedback has been shared with our development team, and we are actively working on identifying and addressing the root cause of these issues.

Additionally, we want to reassure you that we are continuously striving to enhance the user experience and uphold the standards of quality and reliability that we aim to deliver. We are grateful for your loyalty and patience as we work to resolve these issues and restore your confidence in our app.

If you have any further questions, concerns, or suggestions for improvement, please don't hesitate to reach out to our support team. We are here to assist you every step of the way and ensure that your experience with our app meets your expectations.

Thank you for your valuable feedback, and we look forward to regaining your trust and providing you with a more seamless and enjoyable experience with our app.

Kind regards,

Kim|EDDer Support Team

24. April 2024

Great customer service, Kim helped me resolve my issues very quickly. I highly recommend this app.

Paramedic Flash
Vereinigte Staaten
7 monate mit der App
Channelwill hat geantwortet 26. April 2024

We highly appreciate your positive feedback! 😊 We're glad to hear that problems you have encountered have been resolved! If you have any further questions or concerns, feel free to reach out to us. Thank you for using the platform! 👍🚀

Best Regards,
Emma
EDDer Customer Support

13. März 2024

5 stars for the support staff Nova. Super helpful and quick to address our problem!

Fortella
Vereinigte Staaten
Mehr als ein jahr mit der App
Channelwill hat geantwortet 15. März 2024

Thank you for your excellent rating to our Customer Support Nona. We are extremely happy to hear that she is super helpful and addressed your problem quickly! If ever you have other concerns, you can always contact our team anytime!

Best Regards,

Kim|EDDer Support Team

7. Mai 2024

Cost Effective, easy and beneficial in all means

Precision 3D Works
Vereinigte Staaten
Etwa ein monat mit der App
Channelwill hat geantwortet 9. Mai 2024

Thank you so much for your kind words! We're thrilled to hear that you find our APP cost-effective, easy to use, and beneficial in all respects. Providing value to our users is our top priority, and we're delighted to know that our product has been able to meet your needs effectively. If you have any further feedback or suggestions for how we can continue to improve our APP, please don't hesitate to let us know. We're always looking for ways to enhance our offerings to better serve our users.

Best Regards,

Kim|EDDer Support Team

Support

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Entwickler

Channelwill

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

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