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Just started to use the app, and had a problem because of my mistake. But support helped me and now all works perfectly. Good app, recommended.
Amazing customer support! Very responsive. I had a particular request on functionality and within 24 hours they had their developers reconfigure the app so that it worked exactly the way I needed it to. Now THAT is amazing! Kind, friendly, and supportive staff (Jillian and Kabin). Absolute top notch!
Thank you for your wonderful review/feedback. Providing the best possible service to our clients is our top priority. And we're super happy that Jillian & Kabin were able to listen to your requirement and have worked on it as soon as they could, and made the app work for you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.
I just worked with Jillian for the 3rd time and she was absolutely amazing!! She helped me set up Etsy in my store, and I am excited to see how it works! I will keep ya'll posted! She was so patient with me and walked me through each step, and I am not very CPU savvy. Thank you, Jillian!! 5 stars!! Xo- Deanna from Deanna's Designs and Art!
This app was really helpful in syncing our Shopify products to Etsy. It was an easy interface to understand even without the demos they provided. I did have some difficulty with a few things, but customer service was responsive and helped me through them. Kabin, Fazil and Surya were really pleasant and seemed committed to finding a solution for whatever challenge I had.
Hi From The Bronx, thank you for taking the time to review our Etsy Integration & Sync app. I'm sorry to hear that you had some difficulty with a few things but glad we were able to help out!
Thank you for highlighting Kabin, Fazil and Surya's commitment. They are an integral part of what makes us so great. We're committed to providing customer service that is second-to-none and will pass on your feedback.
Fazil and the developer jeevan was really awrdome
I just logged into this application bymistakenly and the way they approached and helped me get setup made me want to try it out. And the developers of this application, especially Jeevan, are truly amazing. And I'm shocked that not even a global application would show such concern for clients 100 percent of the time.
Thank you for this review, Playmags Australia - it's great to hear that the app was so easy to get set up and that Fazil was able to help you out. It's also fantastic to know that our team is delivering a stellar customer experience. I'll pass your feedback on to Jeevan as well - he will be delighted to hear about his impact on your business. Thank you again for taking the time to share your thoughts with us.
Hi,
Wow if you are thinking about how to steamline your transition... Choose this app! It's amazing!! Not only is the app amazing the support I've had today to migrate my products over to Etsy today has been fantastic! I had an error message with my zip code & contacted the support team. The rep SuryaS I've dealt with today has been fantastic! He listened & quite quiclky worked out what was going wrong which was nothing to do with app Thankyou! Highly recommend
Thank you for your review Little Goddess. We're super glad that you find our app helpful to migrate the products over to Etsy from Shopify. That is one of our main goal; help users save time with the uploads.
We are delighted that Surya was able to help you with the minor issues you had at the start.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.
I just finished setting up my sync between my Shopify and Etsy stores. Took some help through the live chat from Arpan who was a great advisor.
I had a minor issue in the beginning, and had reached out to the team to help out with it. I didn't have very high expectations because i've been having issues getting answers from any other app. But, not only did they respond - they did it quickly and with care to address each of my concerns. If you have specific needs - I highly recommend reaching out to them first because they can help you navigate everything :) Thanks!
Thank you for your review, Chasing Bre Designs. We're so glad to hear that we were able to help with the issue you had and that our team was responsive and attentive!
We value your feedback because it helps us make improvements in how we handle customer service at Etsy Integration & Sync. If there's anything else we can do for you, please let us know and we'll be happy to help.
its well synched with ets and shopify and very helpfull support services, can be used easly and effective
Hi Mode Glanz, thanks for your feedback! I'm glad to hear that you're happy with our Etsy Integration & Sync product and found it easy to use. It's also great to know that you found our support services helpful. We really appreciate hearing about your experience!
The service provided by Arpan who is the Customer Happiness Executive for ExportFeed was truly world-class. Over the weekend, I ran into some sort of coding error where the ExportFeed app was not receiving the sales communications from Etsy to send triggers of the sale to my Shopify account properly. Arapan and his developing team took immediate action and worked diligently over 2 days keeping consistent communication through email and the Facebook Messenger App with me every step of the way to fix the problem. His customer service and the overall experience was a delight during a very stressful time for our business. ExportFeed went above and beyond my expectations and I can see why this is the go to app and best solution! My problems are fixed and I can now sell with flawless integration and no worries whatsoever knowing I have a stellar support team awaiting if an issue arises. Thank you ExportFeed!!