Etsy Integration ‑ DPL
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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What a clever app! definitely worth every penny and a fantastic customer service experience. thank you Darpan!
The app is easy to use and does a great job of importing products and syncing them with Shopify. Support was always available when we need to reach out for assistance.
Hi Myriad Melodies, Thank you so much for the review. We are super happy to know that our app helped you import products and sync with Shopify. We want to provide the best possible support to our clients and we are glad to know that, we could help you.
Please let us know whenever you need any help or have any questions with the app, and we will reply as soon as possible.
It worked ok at first, however it's a tad glitchy and in the end inventory wasn't syncing properly, in addition to orders not coming into shopify from etsy due to 'sold out stock', as to why the product wasn't update in etsy as out of stock i'm not sure and support were unable to provide an answer, or respond properly.
I ended up getting 100 notification emails that there was an error last night after speaking with support. I'm now on the hunt for a better app.
Customer service worked with me on the weekend via email to help me with a SKU syncing issue. Pleased so far.
Great customer service - the help I received was invaluable! Great way to quickly sync inventory Shopify shop to Etsy
Thank you for your wonderful review/feedback. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedbacks for us and we'll reply as soon as possible.
Wow ! service and help was perfect. Jillian help me resolved the setting whit me every step , very kind and patience. Since im very debutant its always difficult for me but with is help i was able to do all the work by myself and everything is set to work on my Etsy! Thank you very much !
Thank you for the feedback, Nimar création bracelets. I'm glad to hear that Jillian and the team have been helpful and responsive in your experience with Etsy Integration & Sync. We always appreciate hearing from customers, especially when they have a positive experience!
Please feel free to reach out anytime if there's anything else we can do for you.
I went through 3 trial periods before this tool was set up by their tech team. The feed still did not work and when I asked for it to be fixed they sent me instructions to do it myself. Not what I call good customer service and the UI is antiquated.
Thank you for your review. We've improved the UI and our customer service process to a great deal now. We welcome you to give try our app once again if you wish and please schedule a demo session for a quick walk-through.
There's always error with something or AWS missing even though it has been entered. Not a for beginners..
Hi there,
As Amazon had changed the Marketplace connection requirements, we were implementing the new way as required by Amazon. This probably caused the inconvenience for you. However, the app is now ready to upload products to most of the Amazon Marketplaces.
We've also improved the user interface to make our app more intuitive but if you need help, our support team is always ready to help you through a personalized demo session.
There were mutiple problems and their personel are only train on how to connect you and not troubleshooting. But the worst was when couldn't upload for a week. They blamed it on Etsy token revoked. It was because the shop name in Etsy had changed and needed to be re-connected to Etsy with new shop name. I found this out on my own. But they were so quick to blame Etsy they never checked. Very poor service.
Sorry for the frustration that your upload had been halted.
Similar to you we have been inquiring with Etsy why your token was revoked and where awaiting feedback and how to resolve this since there was no indicator why or how this happened. Apologies if you were insufficient looped in during this period.
I think it's unfair that, seeing the cause was outside our capabilities give us such review.
Hopefully now that the cause and solution is clear we can onboard you back and provide you with a seamless Shopify - Etsy integration.
best regards,
DPL - support team
While I had a lot of trouble in the beginning, everything was able to be solved with a phone call. Explained everything to me and was able to fix the issue. Great customer service!
App works great! Looking forward to diving deeper into it!