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Customer Service is excellent. So far very happy. Sync was quite easy even for a novice. Thanks again!
I greatly appreciate the amount of time this app saves me! I'm a product designer and retail store manager, not a programmer, so I'm grateful for the customer support being available at all hours with help for my questions. I have a lot of products, so the unlimited version is great for me! This is the best deal for integration with other platforms.
Thank you Glowegy, for your review and kind words about our app! I'm glad it has been helpful to you. We work hard to make it easy for our customers, which is why we have a team of experts available 24/7 via live chat and email support.
I'll make sure the team hears your feedback as well and thanks again for taking the time to write a review!
This app is a great tool for advancing my shopping channels. The support staff is helpful and patient. Was able to receive both phone, email and live chat.
Great chat support, and very quick as well. We're on our first days using the app so I hope it will be a great one :)
Powerfull app and really really helpful support chat. They walked me through everything and made some really helpful changes. Recommended. I use this to sync my shopify store to etsy and its perfect
Great app and amazing support! ExportFeed team helped us to integrate our feed and we are now selling on Amazon all of our Shopify products.
Despite the fact that the description f this app claims “real time sync” of orders and inventory, this has never worked for me in real time. I sell on Etsy and Shopify and want this app to keep my inventory between the stores in sync so I don’t oversell a product. After reaching out I was told “ Every 10-15 minutes, our app syncs. We currently do not have live syncing, but we are working on it for the future. When you make changes in Shopify, syncing will take approximately 10-15 minutes, and if it takes longer, you are always free to contact us.” I have yet to receive a follow up response. Is this app straight up deceiving customers with their description that it syncs in real time? If I could give zero stars I could, and I will be following up with Shopify regarding their false advertising.
The review is not reflecting accurate information about our app. The syncs are real time, which means data is processed as soon as it's received. Depending on the volume, response time of Shopify and Etsy it can be processed in seconds up to a few minutes.
We have reached out several times to Northern Baby Goods but unfortunately we could not convey these insights.
In case you're open for it we are happy to restart your trail give you a swift onboarding experience.
WILL BE WAITING THE ONBOARDING FOR A SUCCESSFUL VENTURE HOPEFULLY PLEASE PLEASE WHAT I REALLY NEED IS A QUALITY APP RIGHT NOW
thank you !
Great customer support for setup and any questions I had after. Love the chat feature and quick responses. App is easy to set up and use!
Its all been a bit confusing launching my first Etsy store. The shipping charges are generally a pain, but the App support team has been great helping me customize pricing, margins, and shipping (fixed). Thanks to the App Support Team for all of your help.