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Update; after leaving initial review and uninstalling the app, Roshan reached out to me and asked if I would try it again as they had solved my issue. I did a test with a couple products just to see if it would work before adding my entire 250 or so items into the feed, and it did in fact work. I will continue to update my review as time goes on!
Hi Down River Designs, I'm sorry to hear that you've been having trouble with the Etsy Integration & Sync.
The upload should've been a seamless process. Upon looking further into the issue you had, we identified what caused it. We've fixed that already and implemented a host of solutions to prevent it from happening again. We tried reaching out to you by email, but it seems you aren't available at the moment. Would you please let us hear from you to upload your Shopify products to Etsy as soon as possible and have them synced?
I had a minor issue in the beginning, and had reached out to the team to help out with it. I didn't have very high expectations because i've been having issues getting answers from any other app. But, not only did they respond - they did it quickly and with care to address each of my concerns. If you have specific needs - I highly recommend reaching out to them first because they can help you navigate everything :) Thanks!
Thank you for your review, Chasing Bre Designs. We're so glad to hear that we were able to help with the issue you had and that our team was responsive and attentive!
We value your feedback because it helps us make improvements in how we handle customer service at Etsy Integration & Sync. If there's anything else we can do for you, please let us know and we'll be happy to help.
I use this app to help me integrate etsy and shopify. with the help of the app's support, I was able to successfully integrate my products!
Thanks for your feedback about Etsy Integration & Sync, Spirit of Love Energy. I'm glad to hear that our app has helped you integrate Etsy and Shopify!
We're always working on making the app better so I appreciate hearing what you think could be improved. We'll take your suggestions into consideration as we continue to grow!
its well synched with ets and shopify and very helpfull support services, can be used easly and effective
Hi Mode Glanz, thanks for your feedback! I'm glad to hear that you're happy with our Etsy Integration & Sync product and found it easy to use. It's also great to know that you found our support services helpful. We really appreciate hearing about your experience!
I've just started using exportfeed in the last couple of months. I'm very impressed with their customer support: timely, helpful, and creative. They were very willing to support and help me with their app. as I'm trying to expand my store platforms. I purchased it for FB shop and Bonanza. As has been stated previously, the Bonanza interface is not available now, however, this is the first FB shop feed that I've used that wasn't nightmarish--the last two erased my current FB shop, put in a new in instead with click out--not what I wanted--this app. will put your products right into an existing store on FB and not touch anything there. YAY! I can't speak to the other platforms, but for the one I'm using it seems quite intuitive and it will make it easy for me to keep my store inventory updated as it should--most importantly, my customers can check out on FB--which is very important whereas they are waiving selling fees over there for a few month. Good app; easy to use, and great customer service from the team!
The service provided by Arpan who is the Customer Happiness Executive for ExportFeed was truly world-class. Over the weekend, I ran into some sort of coding error where the ExportFeed app was not receiving the sales communications from Etsy to send triggers of the sale to my Shopify account properly. Arapan and his developing team took immediate action and worked diligently over 2 days keeping consistent communication through email and the Facebook Messenger App with me every step of the way to fix the problem. His customer service and the overall experience was a delight during a very stressful time for our business. ExportFeed went above and beyond my expectations and I can see why this is the go to app and best solution! My problems are fixed and I can now sell with flawless integration and no worries whatsoever knowing I have a stellar support team awaiting if an issue arises. Thank you ExportFeed!!
I used this app to export my products from Shopify to Etsy. I was a little frustrated at first as my products weren't uploading correctly but they have an amazing support team who quickly resolved my issues. I'm so glad I decided to use this app.
Absolutely do not use this app. The syncing from Etsy to Shopify is awful. Had so many issues with this app I finally deleted it. The sync would not update correctly and also if I had all the information input correctly, it would still result in a failed product sync. Unhappy and will not use this app again.
Thank you for taking the time to review Etsy Integration & Sync. I'm so sorry to hear that it wasn't working properly at first - we pride ourselves on providing a seamless experience with your Shopify store. Please allow us to help you understanding and streamlining your inventory mismatch.
The support was very helpful and the app is easy to use. I was uploading one by one now I did it all in one shot.Surya S. was great
Thank you for your review, Special Cloth Brand; we're glad to hear that you found our support team helpful!
We want to ensure that every Etsy seller has the tools they need to succeed on the platform. If there's anything else we can do for you, please don't hesitate to reach out.
System is hard to use & navigate plus customer experience is really poor. They take a long time to respond & given the nature of their product, instant replied are required. do not bother installing
Hi there, sorry that you feel difficult to use our system but if you give it a try again, you'll find that we've been making improvements in the User Experience aspect. Also, please schedule a demo for the walk-through if you decide to try again. You'll definitely feel a difference after the demo session.