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Fast and helpful support.
App is amazing. Saves so much time! Recommend to everyone who wants to integrate their Shopify products over to Etsy. Their help is super responsive at all times of day/night and have always provided the solution I need when something comes up I can't figure out. Shout out to Riya, the last CS who helped me. Took like 2 minutes for a fix I couldn't figure out that ended up saving me hours and hours of work.
Perfect Experience and customer Service
So far so good. I am only using the app to sync inventory. There was some confusion with the settings on my part, but support was readily available (at 8:00 PM) and helped me solve the problem.
Anyatra Singh was amazing help explaining and setting up my store on Etsy I was very confused and she was patient and kind to resolve any issues.
Adarsh walked me thru the whole process and was awesome!
I'm impressed with the responsiveness of the customer service team. I had an issue in the interface and got a quick reply over email. When that didn't work to solve the issue, I was able to schedule a quick call with a knowledgable rep who solved the issue for me via Google Meet. Would recommend. :)
The app is straightforward if you have experience. The learning curve is medium if not, and there is Amazing tech support.
The app is very useful. I use it to list products to Etsy in "draft" form and then refine the final listing in Etsy. This allows me to get the photos and the attributes perfect in Etsy as they are slightly different to Shopify. I have configuired the app keep inventory up to date in Etsy (from Shopify) and maintain pricing (you can disconnect pricing at the product level if you want to provide separate pricing in Etsy). The app does a perfect job of importing orders back into Shopify when a new order is received. I currently have to manage refunds separately, it would be great if refunds were fully integrated with Shopify in future, but its not a big deal to be honest! Overall, an excellent intrgration app and the support is great: if you can't figure out how do something simply ask a question in the live chat window and the answer comes back within a few minutes!
Very useful tool for inventory management and the resources and team has been helpful whenever I had a question. They quickly took time to assist and help me get things sorted! Shikhar was fantastic. I’m glad that I utilize this app.