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So far so good! Reached out twice and the customer service is amazing.
I have used this app for several years. I haven't had many issues and when I do support has always been responsive and fixed quickly.
Great app for integration. Customer Service is great!!
App was easy to use and customer service from support team provided excellent guidance on my setup questions.
Riya has been very helpful with setting up my integration from Etsy to Shopify. I loved working with her and would definitely reach out to her again if I run into any issues. So far, I am pretty satisfied with this app.
This is a fantastic app. Easy to use, seamless experience, and immediate customer support through chat any time of the day. There is a little bit of a learning curve, but it's not complicated, and once I learned how to use all the features, it was smooth from there. I highly recommend this app to get your Shopify Store over to the Etsy Marketplace. Amazing! Thanks to the team who developed and is managing the app.
Wonderful Customer service by Utkarsh!
The app is very useful. I use it to list products to Etsy in "draft" form and then refine the final listing in Etsy. This allows me to get the photos and the attributes perfect in Etsy as they are slightly different to Shopify. I have configuired the app keep inventory up to date in Etsy (from Shopify) and maintain pricing (you can disconnect pricing at the product level if you want to provide separate pricing in Etsy). The app does a perfect job of importing orders back into Shopify when a new order is received. I currently have to manage refunds separately, it would be great if refunds were fully integrated with Shopify in future, but its not a big deal to be honest! Overall, an excellent intrgration app and the support is great: if you can't figure out how do something simply ask a question in the live chat window and the answer comes back within a few minutes!
We have used this app since 2020. This makes syncing seamless. We quickly got used to the interface and process (templates/profiling) and this has made us able to receive all of our orders in one place. Additionally, there is support that is very knowledgeable and quick to respond all the time. This is a great app.
This is a FABULOUS APP! Seamless with my Etsy store and excellent, prompt customer service. Thank you!