Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
16 agosto 2023

I recently tried using the CedCommerce Etsy Integration app for Shopify with the hope of streamlining my product listings on Etsy. Unfortunately, my experience with the app has been extremely disappointing and frustrating.

The primary purpose of the app is to enable bulk listing from Shopify to Etsy, which seemed like a time-saving feature. However, the app ended up causing more harm than good. One of my main concerns was that the app made unauthorized changes to my best seller listings. Instead of efficiently syncing the products, it appeared to sync them incorrectly, leading to a significant disruption in my workflow.

What's even more concerning is that the app seemed to lack proper mapping functionality. Instead of allowing me to map my existing listings, the app prompted me to create new ones. This resulted in a chaotic situation where my best seller listings were updated with inaccurate information, ultimately affecting the credibility of my store and causing unnecessary stress.

In summary, my experience with the CedCommerce Etsy Integration app for Shopify was negative. It not only failed to deliver on its promises but also introduced unexpected issues and complications. I strongly discourage others from using this app, as it can potentially harm your business and create a significant amount of additional work. It's disappointing to see a tool that has the potential to be useful turn out to be such a letdown.

Stylinsoul
Stati Uniti
Circa 2 ore di utilizzo dell’app
26 gennaio 2019

Poor app! If your shopify titles are in caps, nothing will sync. customer support asked me to manually change over 500 listing titles before i could even begin the process! whats the point in this if im pretty much doing it myself?? and for that you will pay $30 usd per month! get real guys!

Marshmallow Studio
Australia
Circa 2 ore di utilizzo dell’app
CedCommerce ha risposto 27 marzo 2019

Dear Marshmallow Studio,

Thanks for sharing your concern.

We were unable to list your products on Etsy and asked you to update your listings at the same moment because the Titles of your products were in capital alphabets. In this case, your products will be sync to the app but not on Etsy.com. Etsy Marketplace doesn't allow the listings (Product's Titles) with Capital alphabets. We had also informed you the same. Also, we have asked you that if you are unable to perform this, we will do this for you as customization from the app without any cost. But you didn't agree.

There are some guidelines provided by the marketplace and Shopify and we follow all those guidelines. Still, we would like to work with you once again.

Thanks,
Team CedCommerce.

8 luglio 2023

This app has the worst customer service out of any Shopify App I've ever used. If you get someone named Ritik with a deadpool logo just end the chat. He misguided me, didnt answer any of my questions or listen to anything I had to say, consequently I wasnt able to use this app and deleted it. It's not very user friendly anyways, find a different app to list on Etsy with.

Realm of Wonders
Stati Uniti
42 minuti di utilizzo dell’app
CedCommerce ha risposto 10 luglio 2023

Hi Realm of Wonders,
We apologize for the inconvenience you have faced.

We analyzed the communication between you and our support team member. We got that you are unaware that Etsy asks for a listing fee of $0.20. However, we have mentioned this in our pricing plans on the Shopify app store.

All of our customer representatives try to resolve the seller's concerns in the best possible ways. But we will improve the same as you didn't find this useful.

We request you to reinstall the app and give us another chance to serve you.

Thanks,
Team CedCommerce

26 giugno 2019

I definitely cannot recommend this app. I started the setup process only to find out that it doesn't make use of my DHL integration and that I'd have to insert all shipping cost manually, which isn't only a lot of work but inaccurate as well. I gave it a one-star rating because in my opinion it's useless without shipping cost. One day later I received an anonymous phone call from the developer who asked me to remove the bad rating and that he'll get the issue sorted. One week later - nothing. Not even a reply to the email I've sent. Dear developer, please don't call again, I definitely won't remove the rating.

Aircrafttag
Sudafrica
Circa un'ora di utilizzo dell’app
CedCommerce ha risposto 11 luglio 2019

Dear Aircrafttag,

Thanks for sharing your concern.

In the current scenario, Etsy Marketplace Integration App doesn't sync the Shipping template from DHL. Additionally, we never get any solicitation from any of dealer. In any case, your requirements truly matter for us. We are attempting to discover a solution for this.

Team CedCommerce.

6 maggio 2019

This app only lets you sync SHOPIFY to ETSY. Not Etsy to Shopify. Also, its VERY confusing either way. Wont be using.

Magnolia Melts
Stati Uniti
Circa un'ora di utilizzo dell’app
CedCommerce ha risposto 9 maggio 2019

Dear Magnolia Melts,

Thanks for sharing your concern.

I would like to inform that Etsy Marketplace Integration connects your Shopify store to Etsy Marketplace. You can simply list your products from Shopify to Etsy and manage orders from Etsy to Shopify. Also, app syncs the status of products from Etsy to Shopify.

We didn't mention anywhere that the app creates your products from Etsy to Shopify. But we have solution for this. You can use our Omni Importer app to list products from Etsy to Shopify. Apart from Etsy, app will help you to list your products from Amazon, eBay, Wish and Walmart to Shopify.

You can join us again and we would love to serve you on Etsy.

Thanks,
Team CedCommerce.

12 agosto 2019

Instructions are in poor English and app is really slow. The support doesn't understand what is happening. The app completely failed to do the basic part of it's description. It immediately got my Etsy account suspended and didn't even upload product variants and only uploaded 9 out of 35 products.

MintyPeach
Stati Uniti
Circa un'ora di utilizzo dell’app
CedCommerce ha risposto 22 agosto 2019

Dear Minty Peach,

Thanks for sharing your concern.

It's sad to hear that your Etsy Account got suspended but we're afraid the app has nothing to do with this. We would like to inform that the app simply helps you to send data from your Shopify to Etsy. My apologies if you didn't found the support useful but we will be always available to help you in understanding the app better.

Waiting for you to come back.

Thanks,
Team CedCommerce.

16 agosto 2021

Application is misleading it doesn't have a free plan for under 10 products. You should not advertise items you do not offer!

littlesammys
Australia
Circa un'ora di utilizzo dell’app
CedCommerce ha risposto 27 settembre 2021

Hi littlesammys!

We are sorry to hear about your experience with the app. We offer ten products and ten orders in the free plan. But, to avail of this plan, you need to import only ten products in the app. If you exceed the import limit of more than ten products, you will not find the free plan in the app. But we never disappoint our sellers. If they contact us, we provide them the limit of the free pricing plan.

Your valuable suggestion is significant for us. So we are also working on this and trying to provide the free plan visibility within the app. I would request you to join us back and ease your selling journey in this festive season.

Thanks,
Team CedCommerce

9 novembre 2019

If i could give this app less than one star i would- only based on the lack of customer service. I installed this app- and i was unhappy with the pricing- due to only a 7 day trial being available, i did not feel comfortable paying $360 dollars up front for a years worth of an app that i did not like - nor did i feel comfortable paying $60 per month until i decide whether of not i liked the app. Being new to shopify, i wasn't sure how to go about canceling the app, so i asked the chat box the app provides. Moattar Raza answered my chat. I asked multiple times how to cancel - and i did not get an answer on how to cance without being charged for almost 15 mins - all while he harassed me asking questions about why i wanted to cancel- and tried to offer a discount of a small 10% rather than telling me how to cancel.

Overall - the customer service is not worth the headache - find a better app.

Kinetic Closet
Stati Uniti
29 minuti di utilizzo dell’app
16 aprile 2020

Free 7 day trial - it asked me immediately to authorize a $360 payment (before using the trial).
The trial is limited to 10 products - not made very clear.

Harrow and Green USA
Stati Uniti
22 minuti di utilizzo dell’app
CedCommerce ha risposto 4 maggio 2020

Dear Seller,

We follow the concept of Shopify, there is always a suggestion to choose a payment plan so that you can explore the app more and upload maximum of your products, but the Etsy Integration app or our support team never forces you to pick a plan before the trial period ends.

In fact, we recommend our seller to use the trial period first rather than picking the plan. This is the policy of app that you can upload a maximum of 10 products on Etsy which is quite sufficient to test the app functionalities. Not only this, if any of our sellers want to upload more products, but he can also do the same by contacting us.

We have also tried to connect with you through call but unfortunately could not be able to connect as you were not responding.

We would love to join you back again.

Thanks,
Team CedCommerce.