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App is amazing. Saves so much time! Recommend to everyone who wants to integrate their Shopify products over to Etsy. Their help is super responsive at all times of day/night and have always provided the solution I need when something comes up I can't figure out. Shout out to Riya, the last CS who helped me. Took like 2 minutes for a fix I couldn't figure out that ended up saving me hours and hours of work.
really enjoyed the help I received for a syncing issue we had. the customer service rep Ritik stepped right in a did a great job. very insightful and always available.
The prices displayed are different from the correct ones. I wanted to test Etsy with the free plan including 200 products, but ultimately the plan only includes 10 products. It is impossible to test with 10 products...
Also, when my simple description was published from Shopify to Etsy, it took all the source code and published it in the Etsy description. I had to redo all my descriptions, which defeats the thing's purpose from my point of view.
The app helps sync my Shopify Store with the Etsy platfor. When I had issues with my updated Sku & barcodes on Shopify, I immediately contacted support and Ritik guided me through the necessary steps to fix my issues. It was easy to follow and his instructions literally saved me soo much time by sending me screenshots to guide me. Ritik also went above and beyond to updated everything on his end - which saved me from making any missteps. Greatful for great customer service and tech support is excellent!
We have use this app for a few years and it works great. The reason for my review is a recent issue we had. According to the developer 'due to unforeseen circumstances' the app duplicated an Etsy order twice. This happened in the past and we just didn't follow through as the order was under $20. This time, the order was over $50. We reached out to the seller and they just closed my case the first time. I re-open the case and ask for my money back for the duplicate order and they offered to give us extra products on our plan or use their tik tok account which any of these are the solutions we need. Their app duplicated an order, so we expect them to pay for the error, in this case our money back.
They just refused to pay.
We just want users to be aware of this issue, watch your orders to make sure there is no order's duplication that will cause a loss for your business and the developer will not be accountable for such issue.
UPDATE 1/26/24- After submitting my first review with 1 star, they approved to refund from the duplicated order. I didn't like to be pushed to publish a bad review in order for them to make the right decision, this decision should be done the first time I reached out, recognized the mistake, pay me for it and move on.
The app is truly great, didn't have issues other than 2 duplicated orders. It runs very smoothly, support is always available and glad they were able to refund me.
Giving it a 4 star because all the hassle they made me go through instead of doing the right thing the first time.
I've had the pleasure of collaborating with the Ced Commerce team for a full year now, and the experience has been nothing short of exceptional. Throughout this time, I've encountered diverse and valuable support from the team, but what stands out the most is their unwavering commitment to ensuring the success of our Etsy shop.
My main point of contact, Anyatra, has proven to be an invaluable asset. Not only is she a consistently reliable supplier, but her dedication to going above and beyond in assisting me with the intricacies of integrating Shopify and Etsy has truly set her apart. It feels as though she works tirelessly, always available to provide support and consistently willing to invest the extra effort in tackling challenges.
Anyatra's work ethic is commendable, seemingly working around the clock to ensure our needs are met. Her accessibility and willingness to explore different ideas and solutions have significantly contributed to our overall success. If you find yourself in need of specific Etsy shop integration expertise, I wholeheartedly recommend working with Anyatra at Ced Commerce. Her commitment to client success and proactive approach make her an invaluable partner in navigating the complexities of e-commerce integration. Cheers to a year of fruitful collaboration!
Works very well, I like this app. Would highly recommend. Excellent customer service each time. Last time Shikhar was very patient and gave me very good advice. Will keep using. Appreciate the service they do for small businesses.
Very good app. I have been using it since 2022. Customer service is excellent. They are very quick in clarifying any questions. The interface is pretty is easy to understand. I have been using it to sync my Shopify and Etsy stores. I haven't had any issues at all.
App was easy to use and customer service from support team provided excellent guidance on my setup questions.
I was having some trouble figuring out how to connect to Etsy and I could not believe how quickly I was able to get support. Within minutes I was all hooked up and ready to go. I wish the other app's were this easy.