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The app is good but even better is the support when there is something you can't work your way through - the guys on the chat line are absolutely brilliant, so knowledgeable and patient guiding you through how to do what you need
Good app - on boarding is a little wonky if you have a larger catalog. They should allow you to import the whole catalog without extra fees especially if you are switching platforms. This has been a great app in the meantime. There is room for improvement in editing and bulk editing items and prices and there should be drop down lists for filters but the data is always accurate and timely.
Support is great and extremely helpful. Always fast to respond to support requests. I definitely recommend this app.
I just finished with the customer service for two hours. Vatsal Ranjan the operator was very attentive , taking action, and has been with me for nearly 2 hours to set up my store in Etsy. He gave me the solutions to each of issues and solve them on spot. Very professional and i do recommend the app for Shopify. Excellent customer service
Exceptional customer service, always available and lightning-fast with support. Few minor glitches, but overall a sleek, feature-rich app that delivers. Setup might be challenging, but our dedicated support team will guide you every step of the way.
I really like the app but the only downside for our business is that CED doesn't allow you to delete products on your own. You have to contact them and they delete the products for you. Customer service is great, but the inconvenience of not letting me control my inventory is why I am giving them 4 stars.
This app works well! The error alerts could be improved but overall this works as expected. Looking forward to future updates!
Dear Lucky Feather,
Glad to hear that you find our app useful. We definitely inform you when we will ready with new updates of app.
Regards,
Team CedCommerce.
So far I really like it. I have noticed my items going into completely wrong categories in Etsy, however. ie..my listing for womens jeans was being put into "neck corsets"? it took me some time to go in and redo every single listing and put it in the right category. Otherwise it's a huge time saver. Another bonus would be if the app could automatically configure your first photo to fit the etsy format. It tends to cut off the top and bottom part of non square photos so I have had to go in and change all my preview images.
Love the app too expensive. It would be nice if you can bring the price down, and more affordable...
Over the holidays I expanded my brand's reach by launching an Etsy store using CedCommerce for the integration. It was fairly straightforward. I'm still learning the ins and outs, and this is where CedCommerce really stands out, as soon as I have a question or need assistance their customer service chat is right there to help. Response time has been outstanding. I'm giving four stars for now, as I don't believe I've utilized the full potential of the app, but I could see a future 5-star review.