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Amazing customer service. Resolved my issue straight away and provided clear instructions, and even hoped on a google call to go over everything
The app is good but even better is the support when there is something you can't work your way through - the guys on the chat line are absolutely brilliant, so knowledgeable and patient guiding you through how to do what you need
I used this app today, a little confusing you have to make an example product in the listing of Etsy before you can upload from the app. But support were very helpfull and very happy all products now are uploaded and ready for sales.
Amazing customer support! Easy to setup and support team is very responsive and good to deal with! Recommended app for you want to upload to Etsy! The best feature about this is it can sync with existing Etsy products, update titles, descriptions, tags, and sections of Etsy automatically.
Excellent support, Customer service always fixes the issues and so quick to respond and help! Highly recomended
Literally the best app ever! Allows you to easily import 100s of Etsy orders on shopify automatically, then fulfill using your favorite Shopify app
OMG! This is finally the app I was looking for since weeks. I tried all the other apps since they were less expensive, but at the end of the road none could work flawlessly as this one! Problem with double listings, wrong SKU, products missing, images missing and no real link/sync between my Shopify and Etsy store, it was a nightmare!
I'm now able to list products that I wasn't never being able to list before with other apps! I'm so delighted to have join Etsy marketplace integration! I was able to list my first items even without watching any tutorial since the app is very well done and the interface is really user-friendly! If you are serious about managing both shop fluently, this is the one! Furthermore, the customer service is top notch and are they are backing you all the way (thanks, Jason!)!
Being able to sync everything is a real must for my business since the orders and listings are now really in link/sync together and the orders go now directly to the manufacturer without having to do that manually! A real time saver in both way and no risk of doing a typo when copying order information of the customers! Its really worth every penny!
Dear nolagartprinting,
We are glad to hear such words from you. Some sellers have a concern about app's pricing but we would like to inform that if you will compare the features of the app with other apps, you will definitely get the difference. We don't have any hidden cost. Thanks for mention this here.
Our dedicated support is always available to help sellers to understand the functionality of the app. Things are working in real-time so that you can have the best experience of selling.
Don't forget to visit the widget section which will help you to understand your best-performing products and tags.
Once again thanks a lot for sharing your thoughts.
Regards,
Team CedCommerce
The rep was very prompt and helpful. For a novice user like me, it is very important to have someone, whom I can ask questions 24/7. I appreciate dedicated reps, more than anything. Thank you for your support.
Updated review. The company no longer has 24/7 support. It seems only one person is providing support, so that you have to make an app to ask.
If you have a large SKU count I would NOT recommend this app. Linking current products on Etsy to Shopify products is not easy - the automatic linking for large number of listings is almost impossible. We have identical SKUs and titles on both Etsy and Shopify and the auto-linking still will not work. Support was not helpful in resolving and it felt like we asked the same questions multiple times with no resolutions. They kept telling us they would get back to us with a solution and never would respond. The process of manually linking products takes multiple steps and is very very time-consuming and near impossible - it would take over 2 minutes per product and the search feature to find the products to connect them is buggy.
Hi Mill Wood Art,
We apologize for the inconvenience you have faced.
CedCommerce Etsy Integration App allows you to sync your existing Etsy store products to your Shopify products based on SKU matching. It is an automatic feature that we have provided to our customers to reduce their manual efforts. If you have products on Etsy and Shopify with different SKUs, you can link these products manually through the app.
You had the same products on Etsy and Shopify with different SKUs, so automated syncing was impossible here. And this was not feasible for us to match your 10k listings manually through our support team. It was something beyond the features and support of the app.
We have tried to reach you multiple times through email but couldn't get your response.
We will wait to collaborate with you again soon.
Thanks,
Team CedCommerce.
Customer service is amazing! I previously used a different Etsy integration app, DPL, and it deleted over 50 of my listings. CedCommerce helped sync the missing items and saved me so much time and headache. CS stayed on the call with me for an hour and a half patiently guiding me. BIG HELP. Thank you!