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I'm impressed with the responsiveness of the customer service team. I had an issue in the interface and got a quick reply over email. When that didn't work to solve the issue, I was able to schedule a quick call with a knowledgable rep who solved the issue for me via Google Meet. Would recommend. :)
App is amazing. Saves so much time! Recommend to everyone who wants to integrate their Shopify products over to Etsy. Their help is super responsive at all times of day/night and have always provided the solution I need when something comes up I can't figure out. Shout out to Riya, the last CS who helped me. Took like 2 minutes for a fix I couldn't figure out that ended up saving me hours and hours of work.
Very useful tool for inventory management and the resources and team has been helpful whenever I had a question. They quickly took time to assist and help me get things sorted! Shikhar was fantastic. I’m glad that I utilize this app.
will always use and recommend this app to others, it is so useful and helpful. anything you don't know they will gladly help you out! thanks for the help
Works very well, I like this app. Would highly recommend. Excellent customer service each time. Last time Shikhar was very patient and gave me very good advice. Will keep using. Appreciate the service they do for small businesses.
Fast Support
The app is very useful. I use it to list products to Etsy in "draft" form and then refine the final listing in Etsy. This allows me to get the photos and the attributes perfect in Etsy as they are slightly different to Shopify. I have configuired the app keep inventory up to date in Etsy (from Shopify) and maintain pricing (you can disconnect pricing at the product level if you want to provide separate pricing in Etsy). The app does a perfect job of importing orders back into Shopify when a new order is received. I currently have to manage refunds separately, it would be great if refunds were fully integrated with Shopify in future, but its not a big deal to be honest! Overall, an excellent intrgration app and the support is great: if you can't figure out how do something simply ask a question in the live chat window and the answer comes back within a few minutes!
So far so good! I did have a few minor issues but support was very quick to respond and got it straightened out for me. I don't anticipate and major issues based on what I've seen so far. I recommend it!
The app is handy. It saves some headaches! Recommend to everyone who wants to integrate their Shopify products over to Etsy. Quick support, responsive team. Recommended.
Very happy with the app so far! Everything syncs perfectly. Works well and support has been very helpful the few times I've had to talk with them about things that've come up. Nice to be able to chat when problems arise!