CedCommerce Etsy Integration , 1.643 recensies
I think the App will be extremely useful going forward, as a newbie it was a bit confusing with the plans and how many active listings you can manage. I do find it odd I need to contact them to remove listings from the App! Still working out all it can do and yet to see it perform with sales so the review may change. The customer service does seem really helpful so far.
This app is great if you have a smaller product inventory. My shop has over 400+ products (half of them not active) and it was pretty much a pain in the backside to integrate some items to Etsy since you don’t have the power to do this and only the staff members can move products around for you in the app. Once everything is set up, it’s pretty easy to use. Like I said, if you have less than 100 items in your shop, it’s a great app! - ps. Some staff members are not as friendly but most of them have been nice.
Over the holidays I expanded my brand's reach by launching an Etsy store using CedCommerce for the integration. It was fairly straightforward. I'm still learning the ins and outs, and this is where CedCommerce really stands out, as soon as I have a question or need assistance their customer service chat is right there to help. Response time has been outstanding. I'm giving four stars for now, as I don't believe I've utilized the full potential of the app, but I could see a future 5-star review.
So far, so good. I have spent the past week getting CEDCommerce Etsy Integration set up on our store that has over 300 products, many with variations. There has definitely been a learning curve and a few still pending questions. But CED Commerce is always there to help, and the chat available 24/7 is a lifesaver. Everyone has been super helpful.
So far I really like it. I have noticed my items going into completely wrong categories in Etsy, however. ie..my listing for womens jeans was being put into "neck corsets"? it took me some time to go in and redo every single listing and put it in the right category. Otherwise it's a huge time saver. Another bonus would be if the app could automatically configure your first photo to fit the etsy format. It tends to cut off the top and bottom part of non square photos so I have had to go in and change all my preview images.
They have since bounced back from my original review. Customer service is now back on the ball, thankfully, and answers speedily.
Total customer service fail. I had been using this app successfully and suddenly it stopped working and my site doesn't link to the app. I opened a ticket with the supposed 24/7 customer service. Seven days later, in the middle of holiday selling season, and no one has addressed the issue. I have added to the ticket 5 times and still no response. I am NOT happy. I was planning on adding their eBay integration app after Shopify retired the eBay selling channel, but I am thinking twice! So frustrated.
Good app - on boarding is a little wonky if you have a larger catalog. They should allow you to import the whole catalog without extra fees especially if you are switching platforms. This has been a great app in the meantime. There is room for improvement in editing and bulk editing items and prices and there should be drop down lists for filters but the data is always accurate and timely.
Just too expensive, otherwise would give 5 stars. Works really well, but the volume of orders doesn't warrant the monthly cost. Maybe I'll come back as business grows
Exceptional customer service, always available and lightning-fast with support. Few minor glitches, but overall a sleek, feature-rich app that delivers. Setup might be challenging, but our dedicated support team will guide you every step of the way.
Anyatra provided excellent customer service, the app works well but it's not very intuitive to set up - however customer service makes up for this.