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Anyatra was great! She helped me learn how the Etsy sales integrate into my Shopify store for order fulfillment. Thank you!
And the app itself saved me HOURS of time loading products onto Etsy. Thrilled with the ease of use and effectiveness of the app!
overall the support is great. the app takes a bit of getting used to, but there is great support on the other end.
I was supported by Adarsh, who has been very professional and respectful with his follow ups. I must say, even though with my busy schedules he made it a point to not give up on helping me with the support but rather patiently follow up back when I could be available. He truly went above and beyond and deserves a raise!
Fast service, nice support. Unfortunately, you can't delete your products yourself, but the support will help you. I recommend.
NEVER use this app.
I REPEAT, NEVER USE THIS APP.
Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT
TO AVOID AT ANY COST, TRUST ME!
There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them.
Never again!
I am relatively new to this app and I have had to reach out to customer/tech support on several occasions to address issues or settings or other aspects I needed help with and I have to say the customer service reps I have worked with have been very helpful and worked to help me to understand and resolve my questions. I would not call the app particularly "user friendly" for anyone new to using it BUT I will state that it is VERY capable of performing the integration tasks that I needed from it. I will also state that for the price I feel you get A LOT in the way of capabilities and function. I am still very much a newbie on the use and capabilities of this program/app but I feel it is well worth what I paid and more than serves the intended purpose.
Great job by great people!
Very responsive and professional!
Great job by great people!
Very responsive and professional!
Great job by great people!
Very responsive and professional!
Once you get used to the operations, this is a very easy-to-use APP. I had a lot of questions, but the staff's response is exceptionally fast, which is very helpful. I just started, but I think it will be very useful for increasing sales and reducing work time if I can master it.
Helpful customer service. Guiding and instructing provided when problem occurs. .....................
Had issue with products not publishing to the app . Great support crew, got help right away. Solved the problem. Thank you for your help.