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These people constantly called me from a private number once my trial was over. That's absolutely unacceptable.
Dear JEFFERVESCEN Design,
We apologize for the inconvenience you have faced. We were just trying to connect with you so that we can help you regarding your product's status on Etsy. We also wrote emails to you but didn't receive any response from your side.
Also, we have mentioned in our Terms and Condition clearly that we can contact you in any case of emergency. The same thing we have mentioned in the Settings section of the app. Still, we apologize that you face such kind of trouble.
We would like to serve you in near future.
Thanks,
Team CedCommerce
works as advertised, product management is simple and a chat box customer support is quick.....this is the app you need
Everything works great. Customer support is outstanding! This App has made transitioning to ETSY easy.
The support team is very helpful and friendly. They are very knowledgeable and fast. They took care of the issue right away
STAY AWAY! Within 48 hours of using their app and syncing product listings, my account was deactivated and can no longer get it back. This has been detrimental to our business. I've tried contacting them to get a refund and still waiting over a week a later. Terrible customer service.
Dear Our Baby Nursery,
Sorry to hear that you didn't find our support useful. As we came to know that you can't sell on Etsy anymore, we have proceeded with your refund. All you need to communicate once with us so that we can confirm your refund.
Waiting to get you back.
Thanks,
Team CedCommerce.
Update: 2/2020
I wanted to really use this app to create shipments, but it became more of a headache than anything. I have different prices on my etsy and shopify account. I spoke with agent who assured me that the prices and description would not change as long as I followed the directions he gave me. I check back 2 days later and many of my listings from my etsy shop had changed. Description and prices included. They told me they would try to revert it back, but they were not able to. I had to spend a few hours fixing this and also lost a few sales during the process... I would recommend Shippo, or another similar app. It's free if you just need to import orders.
Very nice support. They called me to help me publish the products on Etsy. It seems to be a very straightforward process to use this tool.
Exceptional customer service. My experience was with Riya. Thank you for your help. App seemed to work well for what I needed.
This app is awesome! Customer service is excellent and very quickly helped me resolve some problems and questions. I highly recommend this app!!
App was easy to install and when I needed help they were there timely and solved my problem quickly.