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I downloaded the CedCommerce-Etsy app this morning (Sunday) and downloaded all our products to Etsy very easily. I had an issue with variation images not changing so contacted the help desk via Chat. What a pleasant experience. I was connected to Srajan in seconds. A very patience and helpful Srajan checked out what the issues were (all mine!), organised a screen chat when I wasn't understanding and we are sorted out. I trialled another Shopify/Etsy link app which was so frustating with no response to help and no live products after 36 hours so this whole experience has been a delight. Set up is simple, support is excellent and I cant recommend enough. Cant wait to get to know this app in more detail. Thanks Srajan :) Update 1 October; I have been using this app now for a few weeks and it has made such a huge difference to our business. I cannot recommend enough if you are looking for a way to link your online stores.
brillinat app and even better customer service, would highly recommend
I started a chat to get some help. Fahad offered a video call, which I agreed to. He answered my question quickly and walked me through it in seconds. I'm very impressed with the customer service. Thanks Fahad!
Great and easy to use integration app! If you run into any issues, the customer service is fantastic! Would definitely recommend.
I was able to get quick answers to my questions on using the app. Very helpful and very happy with the app.
Really helpful. explained everything really well so I understood profiling and what I needed to do to get integrated with etsy.
This is a wonderful app that saved me a lot of headache when syncing my Shopify store to my Etsy shop. The customer service is excellent and they are quick to respond and help with any inquiries.
It's a great app and the support it timely and accurate. The only factors that needs considering include:
- allowing products that are set to archive on the shopify end to automatically be removed from the etsy app.
- i've had random issues where some of my order sporadically do not sync correctly with shopify.
- adding products to the app is tedious as i have to individally enter each title to sync if I want specific products on the etsy end. This should be refined so it's a tick box exercise and sync all selected products in one hit.
Great service and always available to help especially on the weekends when I am usually working on the site and inventory. This app saves me so much time!
Great app to syncronise your shopify shop with etsy. It takes a bit of adjustment in the begining to get familiarised with the app but the customer service is very helpful, quick to respond and always friendly. Would 100% recommend.