Nova: GDPR Cookie Consent , 3.135 recensioni

Thanks for the compliment! Our team is here for you anytime.
- Kevin & Nova Apps Team

Hi Marco,

Darrel here from Nova Apps.

I've read your recent app store review and I sincerely apologize if the app didn't work on your store.

Unfortunately, we have run into some instances of incompatibility between our app and your theme. We are working to address these issues and provide a full and permanent solution so that any user can enjoy this app for free! However, since there are hundreds of themes out there, a permanent solution may take time.

In the meantime, we will continue to look into this to determine what may be causing this issue. Rest assured, that even though this is a free app, we don't take it for granted.

We also sent you an email regarding the issue. If you have any other questions, please just let me know.

Cheers,
Darrel

Hi there,

I've read your recent feedback about our app, and I'm truly sorry for any inconvenience you may have faced.

However, it seems that there might be a misunderstanding regarding our app's compliance with Google Consent Mode (GCM V2) based on your previous interaction with our chat support. I want to clarify that our app is indeed compliant with Google Consent Mode (GCM V2). However, we were simply trying to explain that it's important to note that using our app alone does not automatically ensure full compliance with GDPR as there certain guidelines that you need to follow and fulfill on your own such as having the right settings in Shopify and crafting/displaying your own privacy and GDPR policy pages.

I have sent you an email discussing this in further detail. So, please feel free to discuss this further with us as we're more than happy to help.

We hope to hear back from you soon.

Cheers,
Lester

Thrilled to hear you found our app perfect and our live chat helpful! Your satisfaction is our win. Thanks for sharing your experience!
- Kevin & Nova Apps Team

Prego! Siamo lieti di poterti aiutare con il tuo problema. Non esitare a contattarci se avrai bisogno di ulteriore aiuto in futuro! 😊
- Team di Kevin e Nova Apps

We're thrilled you received perfect support! Your satisfaction is our goal. If you ever need assistance again, just let us know.
- Kevin & Nova Apps Team

Thanks a ton for recommending us! We're thrilled you love our app and chat support. Happy to make things easy and fast for you!
- Kevin & Nova Apps Team

So happy you're enjoying the app and our service! Thanks for recommending us and for the awesome feedback. Cheers to your success! 🚀
- Kevin & Nova Apps Team

Le tue gentili parole significano molto per noi e siamo grati per l'opportunità di servirti. Grazie per averci consigliato!
- Team di Kevin e Nova Apps

Your satisfaction is our top priority! We're glad to have been of help. Thank you for choosing our app and for your kind words!
- Kevin & Nova Apps Team