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I had a little problem and Jon helped me and he was super, efficient and quick! Thank you so much, glad to have downloaded this app!
Your satisfaction is our top priority! We're glad to have been of help. Thank you for choosing our app and for your kind words!
- Kevin & Nova Apps Team
Alex is awesome, helped me out with the enquiry when the banner was not popping up. Clear instructions and great communication. App is fantastic too. Highly recommended 5*
Thanks for the awesome review and recommendation! We're so happy we could help and that you love our app. Your 5 stars brighten our day! ✨🤩
- Kevin & Nova Apps Team
Merci Thérèse pour votre aide et votre réactivité. Vous avez été d'une grande aide face au problème que j'ai pu rencontrer quant à l'affichage de l'application sur ma boutique.
Grâce à vous, l'application marche à merveille sur mon site web.
De rien ! Nous sommes ravis d'apprendre que l'application fonctionne désormais correctement sur votre site Web. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'aide supplémentaire ! 🌟
- L'équipe des applications Kevin et Nova
I had some trouble installing the app but Jon directed me to the problem, which was to do with enabling the app at my end in customisation of theme. All was then OK.
The customer support on the chat line was good, but the installation instructions when installing the app could have been clearer.
Thanks for the feedback! We're glad we could help you sort out the installation hiccup. We'll definitely work on improving our instructions!
- Kevin & Nova Apps Team
Quick and great support, Izzy was really helpful.
We're glad we could help quickly! Thanks for your kind words and for choosing us! 😊👍
- Kevin & Nova Apps Team
It works, it's free, awesome support chat, easy and fast installation... What else do you want?
I 100% recommend it.
Thanks a ton for recommending us! We're thrilled you love our app and chat support. Happy to make things easy and fast for you!
- Kevin & Nova Apps Team
J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?
Hi there,
I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered.
Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review.
Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
Waiting to hear back from you soon. Please let us know if you have any other concerns.
Best Regards,
Pat
Response in under 1 minute. Great advice and guidance. Highly recommend!
Thanks for the high recommendation! We're thrilled you got quick and helpful advice. We're always here to assist!
- Kevin & Nova Apps Team
Super gentilissima e paziente
Grazie! Siamo lieti di poterti aiutare con pazienza e gentilezza. Facci sapere se c'è qualcos'altro in cui possiamo aiutarti.
- Team di Kevin e Nova Apps
If you need help, they offer extremely fast and accurate answers!
Wow, thanks for the great feedback! We're thrilled to provide you with the fast and accurate help you needed. Here for you anytime! 😊
- Kevin & Nova Apps Team