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It's not working. I asked for assistance but they were not able to fix it.
Hi Marco,
Darrel here from Nova Apps.
I've read your recent app store review and I sincerely apologize if the app didn't work on your store.
Unfortunately, we have run into some instances of incompatibility between our app and your theme. We are working to address these issues and provide a full and permanent solution so that any user can enjoy this app for free! However, since there are hundreds of themes out there, a permanent solution may take time.
In the meantime, we will continue to look into this to determine what may be causing this issue. Rest assured, that even though this is a free app, we don't take it for granted.
We also sent you an email regarding the issue. If you have any other questions, please just let me know.
Cheers,
Darrel
J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?
Hi there,
I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered.
Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review.
Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
Waiting to hear back from you soon. Please let us know if you have any other concerns.
Best Regards,
Pat
Stops download at 33%. And why does it need order information?
Easy to use but not tested yet as the comment is mandatory before the installation, lets see how it works
writing a review before seeing the app in action is ridiculous.
Not sure if it's working. I went through the set up procedure - but when I check my store - I do not see the pop-up. Spent 10-minutes on this so far. Is it working? don't know yet. I will revise this review if I get this thing to work.
Doesn't work for me i'm being forwarded to a blank page. You get an automated email saying they don't respond to this support you have to contact them through the app, the app forwards you here for support!
It doesn't work. Impossible to finish the download..
This was recommended on youtube by a nice blogger. I Don't understand the bug!
Vous me demander de vous donner une note. hors que je vient d'installer. Je n'arrive pas a installer l'applique. Me dit que je suis à 66%
As others have said, it's really difficult to leave a positive review when the installation process stalls at 33%.
I'll review again if it decides to work but it doesn't fill me with any confidence.