Avaliações (3 188)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 61% das classificações são de 5 estrelas
  • 28% das classificações são de 4 estrelas
  • 7% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
18 de julho de 2024

Great customer service!
Alex is patient, kind and willing to help.

Instruction provided is easy to go over and check all steps are done correctly.

Thanks again!

Marukome
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Nova Apps 22 de julho de 2024

Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊
- Kevin & Nova Apps Team

24 de junho de 2024

Easy and quick setup, I had some issue due to my error for which I was assisted by Alex on a live chat. Great and immediate assistance, 5min and we were good to go thanks to her help!!!
Really appreciated

My Store
Itália
38 minutes usando a aplicação
Questão respondida por Nova Apps 26 de junho de 2024

We're thrilled we could assist you quickly and get everything sorted out! Thanks for your patience and kind words. Enjoy using the app! 😊
- Kevin & Nova Apps Team

4 de outubro de 2024

Awesome app AMAZING support

JoyaJoya
Áustria
20 minutes usando a aplicação
Questão respondida por Nova Apps 7 de outubro de 2024

Thrilled you love the app and found our support amazing! Thanks for the awesome feedback! 😊
- Kevin & Nova Apps Team

10 de junho de 2024

Quick service.

Satrangi Embroidery Studio
Finlândia
9 months usando a aplicação
Questão respondida por Nova Apps 11 de junho de 2024

Glad we could assist you promptly! If you have any more questions or need further help, feel free to reach out anytime.
- Kevin & Nova Apps Team

25 de abril de 2024

A Huge Thank You to Therese!

I recently needed some assistance with the cookie bar app, and I was lucky enough to connect with Therese from customer support. I can't say enough about the positive experience I had!

In short: knowledgeable and professional, clear and patient explanations, and positive and helpful attitude

Thank you, Therese!

MarTierra
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Nova Apps 26 de abril de 2024

Thank you for the glowing review! We're so pleased we could assist you effectively. Your kind words are truly appreciated, and we're here for any more help you need!
- Kevin & Nova Apps Team

20 de março de 2024

Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!

Thanks so much guys!

Novomins Nutrition
Reino Unido
Almost 4 years usando a aplicação
Questão respondida por Nova Apps 25 de março de 2024

Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team

7 de março de 2024

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Native Dog Food
Estados Unidos
6 months usando a aplicação
Questão respondida por Nova Apps 8 de março de 2024

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review!
- Kevin & Nova Apps Team

13 de março de 2024

I could not get the cookie app to show on my website, but after chatting with Yaci- a very friendly support- the app was showing on my website. Thanks again Yaci for the Great Support.

hallomarena.nl - De Hipste en Leukste Trends en Gadgets Winkel
Países Baixos
8 months usando a aplicação
Questão respondida por Nova Apps 15 de março de 2024

So glad we could help you out! Thanks for the kind words. If you need anything else, we're here for you. 😊
- Kevin & Nova Apps Team

13 de abril de 2024

Great live chat customer support with Jon. Perfect !. Very reactive and solution found right away.

Majable
França
6 months usando a aplicação
Questão respondida por Nova Apps 15 de abril de 2024

Thanks for your feedback! We're thrilled our live chat support was able to assist you so efficiently. 😊
- Kevin & Nova Apps Team

8 de maio de 2024

This app is easy to use and straightforward. It has enough customization for most stores and best part, it's free! EJ from the support team was really friendly too!

HeroFleet
Estados Unidos
2 days usando a aplicação
Questão respondida por Nova Apps 10 de maio de 2024

Thrilled you found our app easy and customizable! We're here to help anytime, and it's great to hear you had a positive experience with our support team!
- Kevin & Nova Apps Team