Avaliações (3 191)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 61% das classificações são de 5 estrelas
  • 28% das classificações são de 4 estrelas
  • 7% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
10 de julho de 2024

Jon was very helpful in supporting me with any issues I may have had

gloutique
Austrália
About 23 hours usando a aplicação
Questão respondida por Nova Apps 11 de julho de 2024

Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊
- Kevin & Nova Apps Team

18 de julho de 2024

Great customer service!
Alex is patient, kind and willing to help.

Instruction provided is easy to go over and check all steps are done correctly.

Thanks again!

Marukome
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Nova Apps 22 de julho de 2024

Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊
- Kevin & Nova Apps Team

6 de junho de 2024

Izii was very kind, fast and helpful! Thanks
By Szava from Hungary

My Store
Hungria
2 months usando a aplicação
Questão respondida por Nova Apps 10 de junho de 2024

We're glad we could assist you promptly and kindly! Thank you for your feedback and for choosing our service! 😊
- Kevin & Nova Apps Team

20 de junho de 2024

Active and clear support. Easy to install!

Batheum
Itália
3 months usando a aplicação
Questão respondida por Nova Apps 21 de junho de 2024

Thanks for the feedback! We're thrilled you found our support helpful and installation straightforward. Reach out anytime you need assistance!
- Kevin & Nova Apps Team

20 de março de 2024

Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!

Thanks so much guys!

Novomins Nutrition
Reino Unido
Almost 4 years usando a aplicação
Questão respondida por Nova Apps 25 de março de 2024

Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team

3 de janeiro de 2024

i recommend this app, got a walktrough all the way trough the installing process.
Also had a little issue with installing it, but EJ helped me within several minutes, and on top of that, he also gave me some extra tips to build my store.

MAMBO Nederland
Países Baixos
7 months usando a aplicação
Questão respondida por Nova Apps 5 de janeiro de 2024

Thanks for recommending us! We're glad to have been able to assist you swiftly with the installation and offer extra tips for your store. Your success is our priority!
- Kevin & Nova Apps-Team

26 de novembro de 2024

perfect

FuzzTales
Itália
20 minutes usando a aplicação
Questão respondida por Nova Apps 28 de novembro de 2024

We're thrilled you're loving our service. Let us know if you ever need anything—we're here to help! 😊
- Kevin & Nova Apps Team

7 de março de 2024

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Native Dog Food
Estados Unidos
6 months usando a aplicação
Questão respondida por Nova Apps 8 de março de 2024

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review!
- Kevin & Nova Apps Team

13 de março de 2024

I could not get the cookie app to show on my website, but after chatting with Yaci- a very friendly support- the app was showing on my website. Thanks again Yaci for the Great Support.

hallomarena.nl - De Hipste en Leukste Trends en Gadgets Winkel
Países Baixos
8 months usando a aplicação
Questão respondida por Nova Apps 15 de março de 2024

So glad we could help you out! Thanks for the kind words. If you need anything else, we're here for you. 😊
- Kevin & Nova Apps Team

25 de abril de 2024

A Huge Thank You to Therese!

I recently needed some assistance with the cookie bar app, and I was lucky enough to connect with Therese from customer support. I can't say enough about the positive experience I had!

In short: knowledgeable and professional, clear and patient explanations, and positive and helpful attitude

Thank you, Therese!

MarTierra
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Nova Apps 26 de abril de 2024

Thank you for the glowing review! We're so pleased we could assist you effectively. Your kind words are truly appreciated, and we're here for any more help you need!
- Kevin & Nova Apps Team