Avaliações (3 189)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 61% das classificações são de 5 estrelas
  • 28% das classificações são de 4 estrelas
  • 7% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
5 de janeiro de 2024

I had a little problem and Jon helped me and he was super, efficient and quick! Thank you so much, glad to have downloaded this app!

PawBristle Boutique
Itália
About 2 months usando a aplicação
Questão respondida por Nova Apps 8 de janeiro de 2024

Your satisfaction is our top priority! We're glad to have been of help. Thank you for choosing our app and for your kind words!
- Kevin & Nova Apps Team

13 de fevereiro de 2024

Alex is awesome, helped me out with the enquiry when the banner was not popping up. Clear instructions and great communication. App is fantastic too. Highly recommended 5*

Quotable Guru
Reino Unido
2 months usando a aplicação
Questão respondida por Nova Apps 15 de fevereiro de 2024

Thanks for the awesome review and recommendation! We're so happy we could help and that you love our app. Your 5 stars brighten our day! ✨🤩
- Kevin & Nova Apps Team

6 de junho de 2024

Merci Thérèse pour votre aide et votre réactivité. Vous avez été d'une grande aide face au problème que j'ai pu rencontrer quant à l'affichage de l'application sur ma boutique.
Grâce à vous, l'application marche à merveille sur mon site web.

Girlsospicy
França
About 1 month usando a aplicação
Questão respondida por Nova Apps 7 de junho de 2024

De rien ! Nous sommes ravis d'apprendre que l'application fonctionne désormais correctement sur votre site Web. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'aide supplémentaire ! 🌟
- L'équipe des applications Kevin et Nova

23 de maio de 2024

I had some trouble installing the app but Jon directed me to the problem, which was to do with enabling the app at my end in customisation of theme. All was then OK.
The customer support on the chat line was good, but the installation instructions when installing the app could have been clearer.

Online Aquariums
Reino Unido
About 2 hours usando a aplicação
Questão respondida por Nova Apps 27 de maio de 2024

Thanks for the feedback! We're glad we could help you sort out the installation hiccup. We'll definitely work on improving our instructions!
- Kevin & Nova Apps Team

6 de junho de 2024

Quick and great support, Izzy was really helpful.

NKV stuff
Espanha
About 19 hours usando a aplicação
Questão respondida por Nova Apps 10 de junho de 2024

We're glad we could help quickly! Thanks for your kind words and for choosing us! 😊👍
- Kevin & Nova Apps Team

19 de janeiro de 2024

It works, it's free, awesome support chat, easy and fast installation... What else do you want?
I 100% recommend it.

Elena Busto - Essential Beauty
Espanha
About 2 months usando a aplicação
Questão respondida por Nova Apps 22 de janeiro de 2024

Thanks a ton for recommending us! We're thrilled you love our app and chat support. Happy to make things easy and fast for you!
- Kevin & Nova Apps Team

22 de fevereiro de 2024

J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?

Dans la besace du p'tit Poucet
França
Almost 6 years usando a aplicação
Questão respondida por Nova Apps 23 de fevereiro de 2024

Hi there,

I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered.

Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review.

Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently.

Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.

Waiting to hear back from you soon. Please let us know if you have any other concerns.

Best Regards,
Pat

6 de maio de 2024

Response in under 1 minute. Great advice and guidance. Highly recommend!

Little and Giant Explorers
Reino Unido
25 days usando a aplicação
Questão respondida por Nova Apps 7 de maio de 2024

Thanks for the high recommendation! We're thrilled you got quick and helpful advice. We're always here to assist!
- Kevin & Nova Apps Team

3 de junho de 2024

Super gentilissima e paziente

Inglese di emergenza
Itália
4 months usando a aplicação
Questão respondida por Nova Apps 5 de junho de 2024

Grazie! Siamo lieti di poterti aiutare con pazienza e gentilezza. Facci sapere se c'è qualcos'altro in cui possiamo aiutarti.
- Team di Kevin e Nova Apps

10 de fevereiro de 2024

If you need help, they offer extremely fast and accurate answers!

Glow
Bulgária
3 months usando a aplicação
Questão respondida por Nova Apps 12 de fevereiro de 2024

Wow, thanks for the great feedback! We're thrilled to provide you with the fast and accurate help you needed. Here for you anytime! 😊
- Kevin & Nova Apps Team