GM Event Ticketing
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Been using this app for a fair while now, a few years I'd say. Absolutely perfect for selling tickets to any event or class or whatever you need to sell tickets to. Even if its a BIG event with a LOT of attendees.
Easy check in system, easy to set up once you learn the ropes and the auto setup can be great if your running regular weekly, daily or monthly events and classes.
If your looking for a ticketing solution, you just found it. Great app, Great support. Highest recommendation.
We use GM Event Ticketing for our summer camp registrations, and the new question-type feature has been a complete game changer. The expanded display options, granular editing rules, conditional logic, and other customization features have addressed many of the limitations we had with the previous registration process.
It is clear that a lot of thought has gone into revamping the platform, not just aesthetically, but also in terms of functionality and how well it integrates with Shopify. It is very user-friendly, and you do not need to be technical to set it up.
We looked at quite a few other options, including dedicated camp management systems. Some of them had additional camp-specific features, but for us, the cost difference simply was not worth it. GM Event Ticketing does everything we need: manages registrations, collects participant information, and most importantly, track attendance using daily check-in and check-out for multi day camp. Parents receive a unique QR code with their ticket ahead of time and use it when dropping off and picking up their child, making attendance tracking and pickup verification much easier for our team. The attendance tracking is a huge feature for us.
Support is also outstanding. Jeff responds incredibly quickly, often in real time, and genuinely listens to feedback. I was very surprised that a feature we suggested was implemented and released within days. Highly recommended.
Flexible, customizable, and a great fit for event ticketing
We've been using Guest Manager for several events now and it's become our preferred solution for event ticketing. What stands out most is how flexible and customizable the platform is; we were able to tailor the ticket types, attendee fields, and checkout flow to fit exactly what each event needed without a lot of workarounds. We also appreciate that it runs through Shopify versus a separate service, which is what we had been doing.
Setup was straightforward, and whenever we had specific requirements, the app had the configuration options to handle them. It's clear the team has thought carefully about the variety of ways people actually run events.
For any Shopify merchant looking for a ticketing solution that doesn't force you into a rigid, one-size-fits-all setup, Guest Manager is well worth it. We'll definitely be continuing to use it for future events.
I've been using Guest Manager for about a year now and it's been a great solution to our needs. We run in-person classes and workshops around the country, and the ticketing system has been relatively seamless with very few issues. There's a bit of a learning curve on the back end, but all in all it's very user friendly and Jeff from their support team has been quick to respond and answer any questions we had.
We switched over to Event Ticketing by Guest Manager this year to sell our conference tickets and it has been awesome. We have four different conferences with four different ticket types and the app is very easy to use. It also has improved our attendee experience with attendees receiving custom tickets as soon as their purchase is approved. The best part about this app is the customer service. Jeff is incredible. Very responsive. Always solving my problems quickly and has all of the answers. I was very hesitant about running our reg through a Shopify App, but I have no regrets.
We switched to Guest Manager about 7 months ago for our large premieres. It has made a significant improvement to our guest experience and for managing all the special types of invites and tickets needing to sell. Support has always been top notch and helpful. The scan to check in process is so easy and slick that training has been a breeze. We use contractors that are different each time and training takes about 5-10 min depending on the event. They are able to learn and start checking people in without issues. I can foresee lots of other areas that will only get better over time and look forward to continuing to use the system and expand it across our other events we are planning.
Great app for managing all of our events and workshops. Does exactly what we need and the customer support team is always super helpful whenever we reach out. Highly recommend!
everything good
Thank you, Pius. Glad we could get your ticket design bug sorted out quickly, and thank you for four years with us.
problem solved. thank you
We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there.
Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere.
There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more).
I had enough and have looked elsewhere.
Kat, it's a bummer we couldn't resolve things. The issue you refer to was a feature request that I didn't believe to be a good fit for the app. If I implemented everything customers asked for, then this app would be a mess. I focus on a few important things and doing them well. Speed, reliability, and ease of use. When I consider new features, I weigh four things: how many merchants need this and how many have asked for it, do I instinctively believe this to be a good value-add, how important is this compared to other fixes or features, and finally, is this a good customer to work with. Unfortunately your request missed all the marks. I apologize if I wasn't clear on that - it's my fault that I didn't set expectations appropriately.
I do commend you on selling thousands of tickets with Event Ticketing.
Regarding the limitations you mentioned:
1) Yes we have email reminders that can be automatically scheduled X hours before an event
2) Yes we support check in and scanning tickets on Android using our Shopify POS Plugin
3) Yes of course we support exporting attendees to a spreadsheet, with very good filtering: by ticket type, date ranges, name, checked in status, and a dozen more.
Fun Wheelin',
Jeff