GM Event Ticketing

problem solved. thank you

We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there.

Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere.

There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more).

I had enough and have looked elsewhere.

This app has been a great asset for our business, making keep things organized in our back end so we can get more folks into our workshops. Without this, it would be much more chaotic for our 100+ events a month!

Had an issues with refunding credits to a customer, Jeff figured out a fix and implemented it in less than 30 minutes.

Tickets lassen sich nicht herunterladen. Support reagiert nur mit Standard-Antworten.

WOOOHOOO! Guest Manager rocked!
As the Director of Pacific Bitcoin Festival, I was nervous to move away from TIXR who we worked with previously.

TIXR treated us well and had really good client service. That said, we decided to move to Shopify with Guest Manager to lower fees and be better able to control the website experience, customer buying and upgrade experience, and the check-in experience.

It was a scary decision to move away from a big dog, to what is (at this point) a lessen-known option.

That said, we had NO problems at all with check in using Guest Manager. Everyone was amazed. Our staff and volunteers were able to easily download the app on their phone, or use an ipad.

The search option works really well, making it easy to problem solve if someone forgot to bring their ticket.

We had NO issues at check in. Everyone was thrilled.

Thank you Guest Manager!

[Additional details: This was a year two event in 2023. We had about 1200 people attend. Speakers. Sponsors. GA. VIP. Volunteers. Staff. We also had several smaller side events and used Guest Manager for all our events]

Jeff at "Event Ticketing" has always been there for any support I needed...and fast. That includes listening to feature requests, and acting on them. Killer "ticketing app" and even better support.

Great for selling tickets for small and big events! Also a very fast and helpfull support! Definitly recommended :-)

We run brewery tours and this simple, easy to use app is perfect way to run our ticketing. Support via a messaging facility is quick and always mega helpful. Recomended.

We manage events and sell tickets on shopify and were looking for a good way to handle check in as well as attendee management. We checked out other apps and previously used some event software designed just for event management. We found limitations with the original event software so we moved to Shopify and installed Event Ticketing. We're very happy with it and the support has been fantastic! There are so many great features that make running our events easier. The check in actions are great too as it allows us to take photos or know if a customer has items to pickup at check in. The support has been great when we've had questions and they even added some functionality that makes things easier. The check in app that you use on iOS devices makes check in and looking up attendees quick and easy. It's helped speed up the check in time for events. There are many more things I could mention, the Event Ticketing app is very full featured and has so many cool things you can do. I'd highly recommend it.

This app is a game change for our business. The reason I am giving it 5 stars is the impeccable level of support Jeff provides. Every time I had a question, he had an answer. When I had an issue, he had a solution. Even off hours, his prompt replies ensured our project stayed on timeline.

It's refreshing to see a developer who is invested in the success of your business and not just sales of their app.