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Look elsewhere. Set up was easy but their app crashed multiple images on our website. Unfortunately we had already sold multiple tickets and so have to keep the App installed until the event and try to work with customer service to get a fix.
Their customer service is non existent, weeks of 'checking' or 'escalating' all whilst their app was ruining our website. The issue is still outstanding whilst we go through multiple different customer service agents, none of whom actually do anything to help. Avoid.
Thanks for your honest feedback. We're really sorry for the trouble this caused. While it took longer than it should have, we’ve just released a fix and have reached out to confirm it’s working on your end. Your report helped us catch a rare theme issue, and fixing it will help other merchants too. We know how important fast support is and are working to do better. Thanks again for your patience.
- Evey Management Team
Roland's is exceptional at his job and helped to clarify many questions in order to help us produce tickets for our event.
This is very powerful software and we look forward to working with Evey for more events in the future.
Hi there Canine Masters and team!
Thanks so much for your kind words! We're glad Ronchie was able to provide the clarity you needed, and it's great to hear the software is helping power your events.
Please don't hesitate to reach out if you need help with anything else!
Evey is a really good app – it’s quite easy to understand and set up. Their support team is also very helpful. Special shoutout to Ron for guiding me through everything so quickly. Thank you so much for your help!
Hi team!
Thank you for the thoughtful feedback! We’re glad you found our app easy to use and that Ron could help make the setup smooth for you. We’ll be sure to pass along your kind words!
If you need help with anything else, you know where to reach us!
We have started integrating this experience into our gameday operations and the more we use it, the easier (and better) it gets! Thank you Evey Team!
Hi Detroit Mechanix and team!
Thanks for the great feedback! It’s awesome to hear Evey is becoming a seamless part of your gameday operations.
If you have any questions or need help, please don't hesitate to reach out to us!
A great interface for creating events, receiving payments, and checking in attendees on mobile devices. Highly recommend
Hi there Ghost Galaxy and team!
Thank you so much for your wonderful review! You're recommendation helps us a lot and we truly appreciate your support.
If you need help with anything, please don't hesitate to reach out to us!
Great customer service, Ron was extremely helpful
Hi there The Masseuse and team!
Thank you so much for taking the time to leave us a review! We're glad that Ron was able to help you out.
If you need help with anything else, you know where to reach us!
When we set up our event, it was not connected to our shop correctly. They helped us set things right, and as they said "boom, you are all set!" And we were. Thank you Evey.
Hi Hooked on Fish team!
We love hearing that your event setup was quickly sorted out! The Evey team’s hands-on support makes a real difference when every detail matters.
Thanks for sharing your experience!
This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey!
UPDATE: I talked with u guys 4 or 5 times, and everytime u said it was fixed, but we had to find the error again ourself.. And now we also have to pay for the free tickets we created, because a SUPER bad guide!
same as before, we recommend ALL serious business to NOT use this app
We're sorry to hear about the challenges you faced using our app, especially during such a critical event. We know how important it is for things to run smoothly, and we regret not meeting your expectations.
After taking a closer look, we found that the "Track Quantity" setting was causing the sold-out issue. Our team disabled it, fixed the setup for the event you mentioned, and shared video guides to help prevent this going forward.
We are currently working closely with our developers to dig deeper into the inventory issue you experienced. Your feedback is taken seriously, and we're committed to making sure our app can support events at any scale with reliability.
- Evey Management Team
Very happy with Evey's capabilities and the ability to search and troubleshoot issues and questions on my own.
Hi Carolina Flyers Gear and team!
We're glad that you were able to find the answers using our help articles! If ever you need any help, please don't hesitate to reach out to us.
Thank you for choosing Evey!
Great customer service and a flexible solution to providing online ticketing through Shopify. Don't hesitate to consult their online help!
Hey there Vegas Bighorns and team!
Thank you so much for your kind review! We're glad that our team was able to help you out and provide a flexible solution to your concerns.
If you need help with anything else, you know where to reach us!