Recensioni (155)
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In base alla valutazione
Works well, pretty user-friendly. Freezes often, only complaint.
Hi Willow Park Wines & Spirits!
Thank you for taking the time to share your experience. We're glad that you find our app user-friendly. Regarding the issue where it freezes, we would love to take a look into this. Please feel free to reach out to our support team so we can investigate what is causing this issue.
We look forward to talking to you soon!
Mary was awesome on support. There is a little disconnect between teh live chat window and email. I couldn't reset the window after I night of sleep to get to an agent, so the window was idle, but I noticed emails were coming in about it. Once we connected the support was great. Thanks
Hi there Skateboarding Hall of Fame and team!
Thank you for your feedback! We're glad Mary provided great support and appreciate you sharing your experience with the live chat and email. We understand how important seamless communication is and will take this into account for future improvements.
Please let us know if you need anything else!
The customer service is exceptional! They have made the registration process for our football camps a lot more seamless and efficient.
There are a few missing features they don't have that we need - like a direct integration with Google spreadsheets / drive and the ability to upload files, but otherwise it's been great so far!
Hi QB Takeover Store and team!
Thank you for your thoughtful review! We’re thrilled to hear that our customer service and registration process improvements have been so helpful for your football camps. We appreciate your feedback about the missing features and are always looking to improve.
If you need any help or have questions, please don't hesitate to reach out to us.
Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds.
Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.
Hi there Chicago Union and team!
Thank you so much for the detailed review! We’re glad to hear that the app meets most of your needs and that our pricing and customer service have been beneficial to your experience.
We sincerely apologize for the issues you've encountered. We understand how frustrating this can be, but please rest assured that we’re actively working on improvements to address these concerns.
If you need help with anything else, you know where to reach us!
The app has a few kinks to smooth out but I'm thoroughly happy using it because of the customer support experience that I've had with Mary Bernadeth. She helped me very quickly and guided me through the app which made things easier for me to understand. She gave me links with pictures to help me set things up as well as made personalized videos to further help me with things that I didn't understand.
Hi Purple Blossom Lavender and team!
Thank you for sharing your experience with us! We appreciate your continued support and we assure you that we will do our best to improve our app.
Bern will surely love to see this review! She's a naturally helpful person and we're glad to hear that she was able to guide you through the app.
If you need help with anything else, you know where to reach us!
There were some glitches but the support is awesome and fixed the issue as soon as possible.
Hey there Conscious Community!
Thank you for sharing your experience! I understand that you had encountered some issues after installation, but we're glad that our support team was able to help you out.
If you need help with anything else, please don't hesitate to reach out to us! Thank you for choosing Evey!
easy to use. quick support team!
Hi there Crowns Guam team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything we can do to improve?
We look forward to hearing from you soon!
Very nice. This is the best platform we've found for integrating event ticketing into Shopify. Still isn't 100% of what we'd like to see functionality wise but the dev team really puts in work and tries to solve issues as they can. I'm sure the platform will continue to grow and I think therefore is worth the time investment. Thank you guys.
Updated Review: The dev team has been so helpful with any and all questions. Since our last review, we've reached out a handful of times with urgent issues and they've helped resolve critical issues within 48 hours.
Thank you for this honest review! We'd love to know what other functionalities or features you would like to see. Your feedback is precious, and we work hard to ensure that our app can provide your business needs.
We look forward to hearing from you again! Cheers!
App is a bit finicky to use at times, especially when updating existing events to a new date.
It does work and get the job done though. Support is excellent, had a minor graphical issue I needed help with and they had it fixed in less than an hour from E-mailing them for help.
Hi there The School Of Italian Pizza!
Thank you for taking the time to leave a detailed review. We're glad that you like our app and the support we provide. We know how important it is to get issues fixed quickly, and our team is happy to be of help.
We also appreciate your honesty with this feedback. We will do our best to improve our app and keep things simple and user-friendly.
If you need further assistance, you know where to reach us! Thank you for choosing Evey!
This app integrates well with Shopify and your store front. Check in app is great for seamless onsite experience, we are used for events with 50 to 300. The support team are attentive and work hard to resolve any issues or provide detailed updates on how the app works.
Hi there Modernister - Tim Ross!
Thank you for taking the time to leave us a review! We're always striving to provide an excellent experience for all our users. If there's anything specific you believe would make our app even better or if there are any additional features you'd like to see implemented, please don't hesitate to reach out to us. Your feedback is invaluable in helping us improve and tailor our services to meet your needs.
Please let us know if there's anything you need help with!