Evey Events & Tickets

I use EveyEvents on my store. The plugin works well, the Support is super fast and efficient. I recommend it to everyone!

De app werkt voor ons perfect! Het fijne is dat de complete ticketing goed te integreren is in onze webshop. Ook de hulp van het team van Evey is perfect. Men reageert snel op vragen en past zo nodig de app aan om nog meer verbeteringen toe te voegen.

love it super user friendly and customer service is very responsive. Someone got back to me via email within minutes ever single time.

DO NOT USE. We have been continuously overcharged by this app long after we have stopped selling tickets for our events, and as the app will not load for us, we are unable access it further to address the issue. We have been in communication with them for months flagging this issue, during which they have continued to take significant payments from our account, without properly addressing the issue. AVOID.

Evey's customer support is excellent. They truly understand the importance of customer satisfaction and diligently worked to identify and resolve the problems. Thank you team! We look forward to execute our first event soon and hope it will go smoothly!

Desiconnectevents
Georgia

Do not use this app if you plan on running a efficient, seamless check in for medium to large scale events. (3000+)

The app is full of bugs and errors, constantly kicking back 404 errors when checking in 1000's of people. We had to reset our devices CONSTANTLY to log back in and try and get them to work.

The server that the check-in service runs on is terrible slow and unreliable.

The customer service is nearly non-existent.

Absolutely bring a print out of the attendee list beacuse you're going to spend half your day checking in people manually, on a piece of paper.

I seriously recommend finding another app unless you're running a tiny event.

Update:
The team who now run Evey reached out and scheduled a call with me. The genuinely wanted to understand the challenges and want to make it right. Seems like a great team behind the scenes and look forward to the issues below being cleaned up and future enhancements. Original:
This app is plagued with errors. My most recent event I used the recurring event feature and had it oversell by 20% of the limit I set. I was really hopeful with their reserved. Here are the issues I have had over the past couple weeks:
- Orders not fullfilling
- Overselling - which they have a number of reasons for this but cannot get it fixed
- People purchasing a ticket in a recurring event and it does not force them to choose a time so they gave us money but cannot get a ticket as no time was selected. Had to refund these tickets as they purchased the day of and we couldn't confirm in time.
- Check-in app doesn't allow us to select a time in a recurring event to just check people in for that. We were suggested to check an option that only allows people to check in "during the event time" however then half of the tickets wouldn't check in and we would get error messages so we had to disable that. - Inaccurate reporting - one section says we sold x tickets, another sections says a completely different number. I know the customer service team is trying to help and I really hate to write a review like this but I have wasted at least 10-15 hours in the last week alone going back and forth with their customer support trying to get things working properly. And I look like a fool to our customers and our event partners because I cannot give accurate reporting and all the issues we are having.

Helpful team, we're looking forward to trying Evey Events out :) The features they offer and the fees are competitive.

Very nice. This is the best platform we've found for integrating event ticketing into Shopify. Still isn't 100% of what we'd like to see functionality wise but the dev team really puts in work and tries to solve issues as they can. I'm sure the platform will continue to grow and I think therefore is worth the time investment. Thank you guys.

Updated Review: The dev team has been so helpful with any and all questions. Since our last review, we've reached out a handful of times with urgent issues and they've helped resolve critical issues within 48 hours.

The Evey app and support team are top-notch! The app does everything we needed and more. The customer service and support team is quick to respond, friendly, patient and most of all - helpful and effective. Thanks for a great app!