Evey Events & Tickets , 123 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 9% das classificações são de 1 estrelas
2 de abril de 2024

we used evey for a charity event. We were first time users of the shopify platform and added evey. Once we got used to shopify and learned how to use evey with ticket sales, it was super beneficial. The support staff at evey was way above our expectations and they even offered to get on a zoom call to explain how the platform worked.

The evey check-in app also works surprisingly well. The only issue we ran into (very likely because we didnt set it up right) was a handful of people claimed they never received their tickets. The good thing was the evey check in can still be used to check guests in just by searching their names.

A Night In Monaco Charity Gala
Estados Unidos
8 months usando a aplicação
Questão respondida por Staytuned 4 de abril de 2024

Hey there team!

Thank you for the wonderful and detailed review! We appreciate your support and we'll continue to do our best to provide you with excellent customer service.

If you have any questions or need help with anything else, you know where to reach us!

26 de fevereiro de 2024

Great app, simple, easy to use, and seamless integration with our Shopify store. Customer support has also been extremely fast and reliable. Thank you Evey!

Oakland Spiders
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Staytuned 28 de fevereiro de 2024

Hi there Oakland Spiders and team!

Thank you for your wonderful review! Providing fast and reliable customer support is one of our top priorities, and we're glad to hear you've had a positive experience with us.

If ever you need our help again, you know where to reach us! Cheers!

26 de fevereiro de 2024

Evey has been a tremendous assets for the teams in our league, and the ability to integration with Shopify makes the purchase experience seamless for our customers. The functionality meets our needs, and the pricing cannot be beat. Highly recommend!

UFA
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Staytuned 28 de fevereiro de 2024

Hey there UFA team!

Thank you so much for the detailed review! It's great to know that our functionality meets your store's needs. We work hard to ensure that our app provides the services you need.

If you ever have any questions or need further assistance, please don't hesitate to reach out!

14 de fevereiro de 2024

This app integrates well with Shopify and your store front. Check in app is great for seamless onsite experience, we are used for events with 50 to 300. The support team are attentive and work hard to resolve any issues or provide detailed updates on how the app works.

Modernister - Tim Ross
Austrália
Almost 2 years usando a aplicação
Questão respondida por Staytuned 16 de fevereiro de 2024

Hi there Modernister - Tim Ross!

Thank you for taking the time to leave us a review! We're always striving to provide an excellent experience for all our users. If there's anything specific you believe would make our app even better or if there are any additional features you'd like to see implemented, please don't hesitate to reach out to us. Your feedback is invaluable in helping us improve and tailor our services to meet your needs.

Please let us know if there's anything you need help with!

9 de março de 2024

First off, if your business runs on high value events, this is an invaluable tool. The cost of the app justifies the means. For us, we run daily, low cost events that the surcharge eats heavily into any profits and bumping up daily prices is unrealistic. Also, the exponential cost to use POS integration makes the integration unattainable. The scanning ability does not work well with at-the-door purchasing or purchases within 15 minutes of the event. It takes a while to catch up with the app. With all that said, it is the easiest to operate and modify. We did have one display issue that arose with recurring events but it seemed to have resolved within 24 hours and support was responsive. It plays nicely with other apps you may have and doesn't try to reformat templates like some other apps. I just wish the costs associated with the solutions were more integrative and effective for businesses like ours.

By The Board Games & Entertainment
Estados Unidos
9 months usando a aplicação
Questão respondida por Staytuned 11 de março de 2024

Hi there!
Thank you so much for this thoughtful review. We are so happy to be "invaluable" to you! We'd love to chat with your team about the other points you shared - the day of tickets and price. We have reached out via email to set up a call. Very excited to chat and hopefully become more invaluable to you!
- Lauralynn at Evey

26 de fevereiro de 2024

Evey has given our business the ease and peace of mind needed for the ultimate fan experience. We appreciate the expertise.

Phila Phoenix
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Staytuned 28 de fevereiro de 2024

Thank you so much for your wonderful review Phila Phoenix team!

We're thrilled to hear your positive experience. Your appreciation means the world to us, and we're committed to providing an excellent customer experience!

If you need help with anything else, you know where to reach us!

5 de abril de 2024

Excellent customer service (even with the free plan!)

Festligt
Suécia
About 1 year usando a aplicação
Questão respondida por Staytuned 8 de abril de 2024

Hi there Festligt team!

I'm glad to hear that our support team was able to help you out! Thank you so much for the support, we appreciate the wonderful review!

If you need anything else, please don't hesitate to reach out to us!

8 de março de 2024

Very helpful support and dev team. I am very appreciative of their help. The app is also perfect for my small business and the reoccurring events function is the best on the platform.

Habit Gallery
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Staytuned 11 de março de 2024

Hey there Habit Gallery and team!

Thank you so much for your amazing review! We're glad to hear that our support team was able to help. We'll do our best to continue providing you with the assistance you need.

If you ever need further assistance, please don't hesitate to reach out!

1 de abril de 2024

Customer service is top notch! They have been very responsive and timely in assisting us with getting everything set up!

Detail King Official
Estados Unidos
7 months usando a aplicação
Questão respondida por Staytuned 2 de abril de 2024

Hi Detail King Official!

Thank you for the wonderful review! Words can't express how much we appreciate your review. We are glad that our support team was able to help you out!

If you need anything else please feel free to reach out to us, we'd be happy to help!

28 de março de 2024

The customer service whilst setting up my first event with the Evey app has been brilliant. Ron in particular was able to resolve an issue I was having incredibly quickly - thank you.

Wentworth Garden Centre
Reino Unido
24 days usando a aplicação
Questão respondida por Staytuned 1 de abril de 2024

Hi Wentworth Garden Centre!

We're excited to hear that Ron was able to help you out! We know the importance of getting a prompt reply from support and we're glad that we were able to resolve the issue.

If you have any questions or need further assistance, you know where to reach us! Thank you for choosing Evey!