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Very helpful app and a very helpful Swati at the customer service end. She really helped me a lot with both info and practical stuff.
*Updated Review* So far so good! I had issues adding the testimonials to a page on my shop in addition to installing it altogether...customer service has been SO VERY helpful with all of it. They took over and fixed my issues on 2 seperate days within minutes each time. This app is extremely easy to navigate, adding testimonials is quick+simple and it looks perfect on my site. Just what I needed.
The app is easy to use and their customer support was very helpful and responsive with setting it up on my page!
The app is very basic, and very easy to use. It allows customers or you as an admin to enter testimonials which can be embedded on the homepage which you scroll through, and/or on an independent testimonials page. Overall, it works pretty well and offers what I'm looking for for a good price. Here are the downsides
1. Very few things you can customize. They have a few different templates for the reviews, and you are not able to edit them. Some colours you can change, but some you can't. Can't edit slide speed (you can only enable/disable it altogether)
2. Had some theme-specific issues with integration. The testimonial script was partially overlaying my footer and could not fix this without liquid code modifications
3. There are some bugs. For example, it doesn't populate apostrophes in the text. They'll automatically be removed. Also had title-naming related issues. Wasn't allowing me to put 'Testimonials' as a title but other titles working fine.
Overall a good basic app though
Credens is a really well thought out app. Support are responsive to customers needs also. Previously it had a limitation which mean't I couldn't use it (the review emails were being sent out relative to order placed rather than order fullfillment date), but credens took on board the feedback and actually over delivered with a solution that actually added a lot more useful functionality. Some additional testing was required however as the added components did not work initially. This mean't that the app did not work for several months
Thanks for this honest and so valuable feedback. Our team is working on it and will rectify based on these suggestions. Its so nice to hear such feedback which allows us to further update our app and add more value for the brands like you. These things will be updated asap in app and we will notify you and all users.
Thanks again for the insights. :) 🚀🔥🚀🚀🔥🚀
Excellent app & support from Kemi and his team. Almost a perfect app for testimonials and product reviews :)
We began using the Testimonials Showcase app a couple of months ago. Overall, we're very happy with it! The customer service has been excellent, and the app does exactly what we need it to do. You can view how it looks on our store here https://highsocietycanine.com/
I haven't actually received any reviews yet, so I can't comment on that; however, the customer service so far is excellent. I had an issue with the review option showing up on product pages with variants and it was resolved very quickly.
Not necessarily a negative, but one thing to note is that the free version is for up to 50 orders, not 50 reviews. So you could have no reviews yet still exceed the limit for the free version.
I am excited to get some reviews and see this in action!
As a fashion stylist, I am constantly on the lookout for stylish and functional bags that will meet my demanding needs. The Hudson bag from Lilac Express is a recent discovery that has quickly become my go-to bag for everyday use.
The Hudson bag is made of high-quality leather and features a sleek, minimalist design. It is the perfect size for carrying all of my essentials, and the removable strap makes it easy to wear as a crossbody or shoulder bag. I also appreciate the fact that the bag has a top zip closure, which ensures that my belongings are secure.
I have been using the Hudson bag for several months now, and it has held up beautifully. The leather is still soft and supple, and the stitching is still intact. I am confident that this bag will last for many years to come.
If you are looking for a stylish and functional bag that will make a statement, I highly recommend the Hudson bag from Lilac Express. It is the perfect bag for everyday use, and it is sure to turn heads wherever you go.
worked with one of the customer service team members - Vishal, quite helpful dude, and i managed to solve my issue with the placement of the testimonials