Matrixify
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Luokituksen mukaan
Takes a few tries to learn, but once you figure it out it's extremely helpful when making big changes across every aspect of the site.
Thank you, really, for your kind review.
Indeed, it's exactly as you say about the learning.
We have extensive documentation and tutorials on our website, but you probably already know all about those.
We are improving the app every day, so that it's becoming easier to use, and more productive for you.
I didn't install this but have been charged for it
Not a happy customer
Hello!
There is no way for us to charge you if you have not installed tha app, and approved the app charge specifically. It all can be done via Shopify Admin only by your Admin users with specific permissions.
Please, reach out to our Support. We should be able to tell you which employee and when installed the app and approved the charge.
This review comes with 24h delay - just got it now. We will be able to resolve this for you as soon as we can communicate via our Support.
UPDATE 2024-09-16:
We are trying to reach you to resolve this - over the e-mail, phone, contact form - and there is no response. It is obviously some misunderstanding. We see that the app is being actively used every day, several times per day.
Maris
Founding Engineer
The app does everything that said. Saved us so much time! Plus CS is super helpful and replies come fast. Thanks!
Really appreciate your kind words!
Your review sends us so much joy and meaning…
Thank you, thousand times! 🫶
awesome
Thank you so much for your awesome review!
...from our whole team. 🫶
Works well, unfortunately it doesn't export line (custom) properties from shopify bundles. This makes it useless for my purposes.
Hello!
Thank you for your feedback for our app.
In Shopify, Orders Line Items are actual Products that will be sent out to the Customer not a Bundle Product. This is why Shopify API returns individual Products as Line Items which our app exports in your Orders export file.
Our Support team has reached out to you directly to better understand exact attributes which are missing from the exported file. Please reply to the started ticket or reach out to our Support team and we will look further into the missing data and if it can be included in the exported file.
Matrixify Team
Say goodbye to manual data entry! This app allows you to effortlessly export essential data, including orders, products, customers, and more, into a familiar Excel format.
Thank you so much for your kind words - from our whole Matrixify team! 🙏
ik brand store sales in 100% orignal & iporterd products
true man..........true brand
Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.
After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.
I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!
Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.
The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.
Here is our Support page: https://matrixify.app/contact-us/
Please, communicate with us, and we will make sure you are excited with the results of that effort as well.
Maris
Founding Engineer
Very useful app, very well made, great documentation, no bugs, will save you time and headaches.
Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶
Love it. This is the best tool I've used to work with Shopify and large product catalogs. Makes updating a lot faster. Thank you.
Thank you so much for your amazing review!
Very much appreciated by our whole team... 🫶
Maris
Founding Engineer