Matrixify

Matrixify

Recensies (512)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
26 april 2024

time saver

Grandfather Clocks
Canada
10 maanden gebruiken de app
ITissible heeft geantwoord 27 april 2024

Thank you so much for your great review! 🫶

30 april 2024

Takes a few tries to learn, but once you figure it out it's extremely helpful when making big changes across every aspect of the site.

Anatometal
Verenigde Staten
4 maanden gebruiken de app
ITissible heeft geantwoord 1 mei 2024

Thank you, really, for your kind review.
Indeed, it's exactly as you say about the learning.
We have extensive documentation and tutorials on our website, but you probably already know all about those.
We are improving the app every day, so that it's becoming easier to use, and more productive for you.

15 april 2024

Very easy to use. Worth every cent.

Mattfabriken
Zweden
Meer dan 2 jaar gebruiken de app
ITissible heeft geantwoord 16 april 2024

Thank you so much for your amazing review!
Worth every word! 🙏
Means the world for our whole team.

Maris
Founding Engineer

27 augustus 2024

Works well, unfortunately it doesn't export line (custom) properties from shopify bundles. This makes it useless for my purposes.

Wood Tactics
Verenigde Staten
7 minuten gebruiken de app
ITissible heeft geantwoord 30 augustus 2024

Hello!

Thank you for your feedback for our app.

In Shopify, Orders Line Items are actual Products that will be sent out to the Customer not a Bundle Product. This is why Shopify API returns individual Products as Line Items which our app exports in your Orders export file.

Our Support team has reached out to you directly to better understand exact attributes which are missing from the exported file. Please reply to the started ticket or reach out to our Support team and we will look further into the missing data and if it can be included in the exported file.

Matrixify Team

8 juli 2024

Say goodbye to manual data entry! This app allows you to effortlessly export essential data, including orders, products, customers, and more, into a familiar Excel format.

EchoTech
Verenigde Staten
32 minuten gebruiken de app
ITissible heeft geantwoord 11 juli 2024

Thank you so much for your kind words - from our whole Matrixify team! 🙏

9 april 2024

Very useful app, very well made, great documentation, no bugs, will save you time and headaches.

Toit Volant
Verenigde Staten
Bijna 2 jaar gebruiken de app
ITissible heeft geantwoord 10 april 2024

Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶

25 april 2024

Works great migrating from Magneto 2. Saved us a ton of time.

Maine Lobster Now
Verenigde Staten
2 maanden gebruiken de app
ITissible heeft geantwoord 26 april 2024

Wow, what a nice end of week - thank you so much for your amazing review!
Have a great weekend! 🫶

Bewerkt 18 april 2024

Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.

After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.

I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!

Toltrazuril Shop
Verenigde Staten
6 maanden gebruiken de app
ITissible heeft geantwoord 16 april 2024

Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.

The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.

Here is our Support page: https://matrixify.app/contact-us/

Please, communicate with us, and we will make sure you are excited with the results of that effort as well.

Maris
Founding Engineer

1 april 2024

been working with shopify for years, this is the first app I install, and can't live without it. Support is _amazing_

Liquidyne Process Technologies, Inc.
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
ITissible heeft geantwoord 2 april 2024

Your review is _amazing_!
Thank you from our whole team, and the Support especially! 👏🥹

3 april 2024

Love it. This is the best tool I've used to work with Shopify and large product catalogs. Makes updating a lot faster. Thank you.

furnacefilters.us
Verenigde Staten
Ongeveer een jaar gebruiken de app
ITissible heeft geantwoord 4 april 2024

Thank you so much for your amazing review!
Very much appreciated by our whole team... 🫶

Maris
Founding Engineer