Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
23. Januar 2024

Great customer support. They were fact and respond right away. Nice relief for other customer support you may receive.

Beech Undies
Vereinigte Arabische Emirate
Etwa 2 monate mit der App
23. Januar 2024

I was looking for a way to make offer a return portal for my customers to offer a store credit and found exchange it. It was so easy to setup and Alex was so helpful to setup a call and walk me through the process. It was so simple and we tested it and it looks beautiful and works effortlessly. Thank you again!

Keke Krowns Boutique
Vereinigte Staaten
4 tage mit der App
506 hat geantwortet 24. Januar 2024

Thank you for using our app and I'm happy the portal is looking great on your store!
Alex & the Exchange It team 😊

15. Februar 2024

We are very happy with the app which makes the product return process easier for us.

The assistance is very fast and helpful, we thank you for this!

Reina Olga
Schweiz
2 tage mit der App
506 hat geantwortet 19. Februar 2024

Thank you so much for this kind review Michele!
We're always here to help :)

Adrien & the Team

12. Januar 2024

Great team and app!

COSA Uniform
Türkei
10 monate mit der App
506 hat geantwortet 24. Januar 2024

Hi! Thank you for using our app and for rating us so well :)
Get back in touch with us anytime you have a request,
All the best,
The Exchange It team

20. Oktober 2023

We've been using this app for years, and we love it. Customer support is always happy to help! And they take into account the needs you have to make improvements to the app.

Ana Tere Canales
Mexiko
Mehr als 2 jahre mit der App
506 hat geantwortet 25. Oktober 2023

Hi! Thanks a lot for your kind words, we take our work to heart and I'm glad to see it pay off :)
Thanks again,
Adrien & the team

29. Mai 2023

Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.

Rivir Shoes
Indien
Fast 5 jahre mit der App
506 hat geantwortet 30. Mai 2023

Excellent! Great to hear the app is working well for you! 🥳

11. Oktober 2023

The team at ExchangeIT is amazing, I never encountered a team so willing to help out and develop the features I requested, they made all the changes I asked within a few days. The app has a very affordable price and does exactly what I needed it to do. I didn't want a fancy app with dozens of different services, I only needed store managers to be able to process exchanges for online orders and this works beautifully. Thank you to Adrien and the rest of the team.

Carla Zampatti
Australien
Etwa ein monat mit der App
506 hat geantwortet 25. Oktober 2023

Thank you so much! It's been an absolute pleasure working with you and adding the features you needed to get an app you'd love to use.
Always here if you need more from us :)
Adrien & the team

3. Mai 2023

I am not surprised that Exchange It is used by thousands of merchants because it is a great product that simplifies the returns process. Overall, I am very happy with Exchange It and would highly recommend it to anyone looking to improve their returns process. Thank you for creating such a wonderful product and for having an outstanding support team.

My only preference would be an annual payment offering! Kindly make that possible :)

elliott footwear
Vereinigtes Königreich
Fast 2 jahre mit der App
506 hat geantwortet 3. Mai 2023

Thank you so much for the review, it means a lot! The feedback is very helpful, we will investigate an annual payment plan! 😉

24. Mai 2023

Simple app that is affordable comapred to others. Would like to see more new features and would happily pay a little more to make it a one stop shop returns portal.
Service and helpdesk is responsive and helpful/ We have been using this app for 5-6 years now.

Echt Apparel | Engineered for the Modern Day Athlete
Australien
Mehr als 5 jahre mit der App
506 hat geantwortet 30. Mai 2023

Thank you for the review! Great feedback and YES - a full returns portal feature is coming soon! 😁

1. August 2023

We have been using this for several years and it really is one of the best value apps on Shopify. It provides clear and straightforward functionality for processing exchanges, refunds and (recently) providing store credit. It punches above its weight against much more expensive apps. Definitely give it a trial.

MOSS & SPY
Australien
Mehr als ein jahr mit der App