ExchangeIt Returns & Exchange
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This app is very easy to use and navigate. Alex from support is tremendously helpful and easily resolves any concerns we might have with the app.
Happy to help! Feel free to contact us if you have any questions in the future. 😁
This app saves hundreds of hours of customer service time in processing exchanges. We've searched and there's nothing better than EXCHANGE IT. Additionally, the customer support is outstanding, highly responsive and they truly care about their customers.
Really quick and simple to use, this app is invaluable to us when replacing items lost in the post or damaged
Thanks so much for the kind review. Glad to hear Exchange It is a big help for your store!
Excellent app and support team! It has simplified my store's returns and exchange process to just a few clicks!
We use the app for online exchanges. Had a tech issue recently. Adrien responded within 12hrs and solved the issue.
Hi ANIÁN,
GREAT NEWS, this feature is now available! You can create refunds or charges to solve any difference in price for an exchange.
Please let me know if you have any other questions or would like a demo?
Thanks,
Alex
This app is a time saver and sanity saver! A MUST have if you accept exchanges. It streamlines the exchange process by letting you quickly create a new order at 0 cost to process an exchange. SUPER simple and eliminates error or forgetfulness or having to have a separate system and process for submitting exchange order.
Alex was such a great help with resolving a minor teething issue with the latest update. My email was addressed in a timely manner and the issue itself was resolved in a day or two, with Alex providing updates the entire way. Thanks again for providing exceptional support!
I'm please we managed to solve the issue quickly. Thanks for the review!
Alex
Simple app, straightforward and easy to use. I like it because I'm able to keep reships or size exchanges all in my Shopify system instead of using an outside shipping program. Highly recommend if you often need to reship items within an order and want to stay organized.
Many thanks for your review! I am pleased Exchange It is working well for you! Feel free to contact us if you have any questions in the future.
Thanks, Alex
Great app. Returnly wanted us to upgrade for hundreds of dollars more a month for this feature. Now we only have to pay $9.99/mo. Highly recommended.
Thank you so much for the kind review! We're so glad it's working well for you :)
I am not surprised that Exchange It is used by thousands of merchants because it is a great product that simplifies the returns process. Overall, I am very happy with Exchange It and would highly recommend it to anyone looking to improve their returns process. Thank you for creating such a wonderful product and for having an outstanding support team.
My only preference would be an annual payment offering! Kindly make that possible :)
Thank you so much for the review, it means a lot! The feedback is very helpful, we will investigate an annual payment plan! 😉