ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Recensioni (95)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
6 febbraio 2016

It's a great app for all businesses that struggle with many exchanges and need to keep track of them. It simply creates a new order for each exchange.

Wellfitting Com
Polonia
Oltre 2 anni di utilizzo dell’app
1 marzo 2023

This app is very easy to use and navigate. Alex from support is tremendously helpful and easily resolves any concerns we might have with the app.

Naked Wolfe UK
RAS di Hong Kong
Oltre 2 anni di utilizzo dell’app
506 ha risposto 1 marzo 2023

Happy to help! Feel free to contact us if you have any questions in the future. 😁

23 settembre 2022

This app saves hundreds of hours of customer service time in processing exchanges. We've searched and there's nothing better than EXCHANGE IT. Additionally, the customer support is outstanding, highly responsive and they truly care about their customers.

KITSCH
Stati Uniti
Oltre 2 anni di utilizzo dell’app
26 aprile 2021

Really quick and simple to use, this app is invaluable to us when replacing items lost in the post or damaged

Rock Sound Shop
Regno Unito
Oltre 2 anni di utilizzo dell’app
506 ha risposto 26 aprile 2021

Thanks so much for the kind review. Glad to hear Exchange It is a big help for your store!

Data modifica: 3 aprile 2023

Excellent app and support team! It has simplified my store's returns and exchange process to just a few clicks!

The School Uniform Co.
Nuova Zelanda
Oltre 2 anni di utilizzo dell’app
Data modifica: 14 luglio 2023

We use the app for online exchanges. Had a tech issue recently. Adrien responded within 12hrs and solved the issue.

ANIÁN
Canada
Oltre 2 anni di utilizzo dell’app
506 ha risposto 20 agosto 2022

Hi ANIÁN,
GREAT NEWS, this feature is now available! You can create refunds or charges to solve any difference in price for an exchange.
Please let me know if you have any other questions or would like a demo?
Thanks,
Alex

3 febbraio 2016

This app is a time saver and sanity saver! A MUST have if you accept exchanges. It streamlines the exchange process by letting you quickly create a new order at 0 cost to process an exchange. SUPER simple and eliminates error or forgetfulness or having to have a separate system and process for submitting exchange order.

Mahogany Tees
Stati Uniti
Oltre 2 anni di utilizzo dell’app
29 giugno 2022

Alex was such a great help with resolving a minor teething issue with the latest update. My email was addressed in a timely manner and the issue itself was resolved in a day or two, with Alex providing updates the entire way. Thanks again for providing exceptional support!

Riddle Oil
Stati Uniti
Circa 2 anni di utilizzo dell’app
506 ha risposto 30 giugno 2022

I'm please we managed to solve the issue quickly. Thanks for the review!
Alex

14 settembre 2022

Simple app, straightforward and easy to use. I like it because I'm able to keep reships or size exchanges all in my Shopify system instead of using an outside shipping program. Highly recommend if you often need to reship items within an order and want to stay organized.

Call For Fire
Stati Uniti
Quasi 2 anni di utilizzo dell’app
506 ha risposto 15 settembre 2022

Many thanks for your review! I am pleased Exchange It is working well for you! Feel free to contact us if you have any questions in the future.
Thanks, Alex

9 ottobre 2019

Great app. Returnly wanted us to upgrade for hundreds of dollars more a month for this feature. Now we only have to pay $9.99/mo. Highly recommended.

Kato by Hiroshi Kato
Stati Uniti
Quasi 2 anni di utilizzo dell’app
506 ha risposto 15 ottobre 2019

Thank you so much for the kind review! We're so glad it's working well for you :)