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評価順
This app is excellent with an outstanding support team who go above and beyond investigating all avenues to try and meet the customer's needs. I wish all support were like this. Solving stock balancing issues with multiple shops and accounts integrations has posed a tricky obstacle to overcome but that is more down to limitations with the accounts package than this app. Thanks
Thanks, happy to help! Feel free to contact us if you have any questions about the accounts integration. 😁
This has changed our life! Exchanges are now streamlined and super easy. Worth EVERY penny!
Fast and detailed responses from customer support helping us to sort our query quickly and efficiently
Exchange it does exactly what it says on the tin! It's really simple to install on the shopify store, and really easy to use.
We use it for other functions such as resends etc, so dramatically reduced our customer service admin time, and improves the customer experience. Alex and the team quickly respond to any issues and resolve where possible. Would recommend!
Thanks for the review, very happy we can help you manage orders and reduce customer service time! 🚀
The app is perfect for processing exchanges and the replies to any query are super prompt and very helpful.
Would definitely recommend this app! :)
This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.
We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!
Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.
Does exactly what it needs to and more! Support is very good and attentive
Awesome app! Over at www.cokebottlecarteluk.com we can process exchanges more quickly and effectively!
I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.
Also, my question was answered quickly and clearly by Alex. I'd recommend this app!
Thanks! 😁 I'm pleased the app is working well for you and I will certainly investigate a method for combining the refunds and charges.
Alex