ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

レビュー (95)

総合評価
5
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の0%は1つ星です
2023年10月11日

The team at ExchangeIT is amazing, I never encountered a team so willing to help out and develop the features I requested, they made all the changes I asked within a few days. The app has a very affordable price and does exactly what I needed it to do. I didn't want a fancy app with dozens of different services, I only needed store managers to be able to process exchanges for online orders and this works beautifully. Thank you to Adrien and the rest of the team.

Carla Zampatti
オーストラリア
アプリの使用期間:約1年
506が返信しました 2023年10月25日

Thank you so much! It's been an absolute pleasure working with you and adding the features you needed to get an app you'd love to use.
Always here if you need more from us :)
Adrien & the team

2023年3月13日

Exchange it does exactly what it says on the tin! It's really simple to install on the shopify store, and really easy to use.
We use it for other functions such as resends etc, so dramatically reduced our customer service admin time, and improves the customer experience. Alex and the team quickly respond to any issues and resolve where possible. Would recommend!

N.Peal London
イギリス
アプリの使用期間:9ヶ月
506が返信しました 2023年3月13日

Thanks for the review, very happy we can help you manage orders and reduce customer service time! 🚀

2023年4月6日

The app is perfect for processing exchanges and the replies to any query are super prompt and very helpful.

Would definitely recommend this app! :)

NO FINISHING LINE ™️
インド
アプリの使用期間:8ヶ月
2018年4月18日

This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.

Shed Defender Llc
アメリカ合衆国
アプリの使用期間:8ヶ月
2022年10月31日

We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!

Eolas
アメリカ合衆国
アプリの使用期間:6ヶ月
506が返信しました 2022年11月1日

Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.

2024年11月20日

This app has helped us a lot with return and exchange management. The app has all the features required to manage returns and exchanges efficiently. Customer support by Adrien is prompt and he explains the solution in detail. Hope the app keeps getting better with time. Cheers !

Indirookh
インド
2016年9月28日

Awesome app! Over at www.cokebottlecarteluk.com we can process exchanges more quickly and effectively!

Coke Bottle Cartel
イギリス
アプリの使用期間:4ヶ月
2023年3月1日

I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.

Also, my question was answered quickly and clearly by Alex. I'd recommend this app!

Audvik
カナダ
アプリの使用期間:4ヶ月
506が返信しました 2023年3月1日

Thanks! 😁 I'm pleased the app is working well for you and I will certainly investigate a method for combining the refunds and charges.
Alex

2023年5月24日

Simple app that is affordable comapred to others. Would like to see more new features and would happily pay a little more to make it a one stop shop returns portal.
Service and helpdesk is responsive and helpful/ We have been using this app for 5-6 years now.

Echt Apparel | Engineered for the Modern Day Athlete
オーストラリア
アプリの使用期間:5年以上
506が返信しました 2023年5月30日

Thank you for the review! Great feedback and YES - a full returns portal feature is coming soon! 😁

編集日:2018年4月5日

I have download the app and it is showing all values in $ not £s....?
No ability to change the currency... waiting to hear from the Developer.

Nui Ami 2
イギリス
アプリの使用期間:約5年
506が返信しました 2023年3月29日

Hi Nui Ami!
Alex here from Exchange It, I'm sorry you are having problems with the app. I wanted to let you know it is now under new management so I'd love to help you and find a solution to this problem!
Please send me an email so we can arrange a call and I'll do my best to help you! 😁
Alex