Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
25 juli 2023

Hi Team,

I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.

Mia Fratino
Australië
14 dagen gebruiken de app
506 heeft geantwoord 26 juli 2023

Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team

5 juli 2023

Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.

Siesta o'Clock
India
Ongeveer een maand gebruiken de app
506 heeft geantwoord 5 juli 2023

Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏

12 juli 2023

Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.

Fairfax and Favor
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
506 heeft geantwoord 13 juli 2023

Hey Ben! Thanks a lot for your the really nice feedback :)
Always just a message away if you need more help,
Adrien

23 augustus 2019

Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.

Undersummers by CarrieRae
Verenigde Staten
Meer dan 6 jaar gebruiken de app
27 september 2016

Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.

Xcvi
Verenigde Staten
Ongeveer 6 jaar gebruiken de app
3 februari 2016

So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.

Rh Swimwear
Australië
Meer dan 5 jaar gebruiken de app
26 juni 2017

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

Livefashionable
Verenigde Staten
Meer dan 4 jaar gebruiken de app
1 juli 2022

Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.

Manière De Voir
Verenigd Koninkrijk
Meer dan 4 jaar gebruiken de app
506 heeft geantwoord 4 juli 2022

Many thanks for your review! I pleased Exchange It is back working well for you!

24 mei 2018

Been using this app for a year. It works great and has saved us and our VA a lot of time.

Pacific Coast Outlet
Verenigde Staten
Meer dan 3 jaar gebruiken de app
15 september 2022

We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

Happier To Give
Verenigde Staten
Meer dan 3 jaar gebruiken de app
506 heeft geantwoord 15 september 2022

Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
Thanks for the review!
Alex