ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Avaliações (100)

Classificação geral
5
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
27 de setembro de 2018

Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution.

Blue Steel Jewelry
Estados Unidos
Mais de 2 anos usando o app
Small Apps deixou uma resposta 29 de março de 2023

Hi Blue Steel Jewelry!
Alex here from Exchange It, I'm sorry you are having problems with the app. I wanted to let you know it is now under new management so I'd love to help you and find a solution to this problem!
Please send me an email so we can arrange a call and I'll do my best to help you! 😁
Alex

26 de fevereiro de 2023

Exchange It has helped simplify the exchange process for our store and make it so much easier for us as well as more professional to deal with the exchanges for our customers. The new development of being able to do refunds and send invoices where the exchange is not a like for like product has been a great addition to the app. We have only once had a question and it was dealt with very quickly and professionally. Would recommend this app to anyone, in particular if you are running a store where exchanges are common.

Ivylee Australia
Austrália
Quase 2 anos usando o app
Small Apps deixou uma resposta 28 de fevereiro de 2023

Great to hear! 😁 I'm pleased the app is working well and helping you store!

17 de maio de 2023

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
Egito
20 dias usando o app
Small Apps deixou uma resposta 17 de maio de 2023

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

18 de maio de 2020

Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.

Henock's buy all store
Estados Unidos
13 dias usando o app
16 de fevereiro de 2023

Alex was incredibly fast in responding to my question and was very helpful. My exchange transaction went through perfectly.

Uashmama UK
Reino Unido
6 dias usando o app
15 de fevereiro de 2024

We are very happy with the app which makes the product return process easier for us.

The assistance is very fast and helpful, we thank you for this!

Reina Olga
Suíça
2 dias usando o app
Small Apps deixou uma resposta 19 de fevereiro de 2024

Thank you so much for this kind review Michele!
We're always here to help :)

Adrien & the Team

23 de janeiro de 2024

Great customer support. They were fact and respond right away. Nice relief for other customer support you may receive.

Beech Undies
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app
Data de edição: 4 de setembro de 2019

Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.

MD Complete Skincare
Estados Unidos
Aproximadamente 1 hora usando o app
10 de fevereiro de 2025

DPDpackaging
Irlanda
5 meses usando o app
Small Apps deixou uma resposta 12 de fevereiro de 2025

Hi DPD packaging!

Thanks for your review, it really means a lot to the team! 🥳

1 de outubro de 2024

Peachylean Ireland
Irlanda
Mais de 3 anos usando o app