ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Avaliações (100)

Classificação geral
5
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
29 de abril de 2024

Nice app, easy to use and outstanding support. We needed some modifications and after one or two mails they update the app according to our needs, great!

BODYCOOLING by INUTEQ SCHWEIZ GmbH
Suíça
4 dias usando o app
Small Apps deixou uma resposta 1 de maio de 2024

Hi Ulrich, thank you so much for your kind words!
We are still hard at work for you, and you will hear from us very soon with the updates you requested :)

Talk soon,
Alex & ...

8 de julho de 2024

App is great and easy to set up and use. Adrien was really helpful in sorting out a few customisations for me as well! Would recommend :)

McEwan Studio
Reino Unido
3 dias usando o app
Small Apps deixou uma resposta 14 de agosto de 2024

Hi Jessie, thank you so much!
Feel free to reach out again if you'd like any other change or fix :)

Adrien

1 de julho de 2022

Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.

Manière De Voir
Reino Unido
Mais de 6 anos usando o app
Small Apps deixou uma resposta 4 de julho de 2022

Many thanks for your review! I pleased Exchange It is back working well for you!

23 de agosto de 2019

Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.

Undersummers by CarrieRae
Estados Unidos
Mais de 6 anos usando o app
4 de janeiro de 2024

I've got nothing but great things to say about this app and the customer service. We were doing returns and exchanges by hand until we found this app. I can't imagine running our business without it. This is one of the most useful apps out there, and the customer service is top notch.

Bender Gloves
Estados Unidos
Mais de 5 anos usando o app
Small Apps deixou uma resposta 7 de janeiro de 2024

Thank you for your kind words Bryan!
We love helping you, and we will keep on providing our top effort to you.
Thank you again,
Adrien, Alex & the Exchange It team

19 de janeiro de 2024

Super helpful and quick to answer our issue. A great app for our store.

LÉGOE HERITAGE
Austrália
Aproximadamente 5 anos usando o app
Small Apps deixou uma resposta 24 de janeiro de 2024

Thank you for giving us such a nice review!
Please do not hesitate to get back in touch with us if you ever need anything :)

Alex & the Exchange It team

29 de maio de 2023

Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.

Rivir Shoes
Índia
Quase 5 anos usando o app
Small Apps deixou uma resposta 30 de maio de 2023

Excellent! Great to hear the app is working well for you! 🥳

5 de julho de 2022

This app is perfect for our store and has greatly simplified our exchange process. Their support is top-notch and they are receptive to feedback making changes as needed. I highly recommend you try it!

Small Pet Select U.S.
Estados Unidos
Mais de 4 anos usando o app
23 de setembro de 2022

This app saves hundreds of hours of customer service time in processing exchanges. We've searched and there's nothing better than EXCHANGE IT. Additionally, the customer support is outstanding, highly responsive and they truly care about their customers.

KITSCH
Estados Unidos
Aproximadamente 4 anos usando o app
15 de setembro de 2022

We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

Happier To Give
Estados Unidos
Mais de 3 anos usando o app
Small Apps deixou uma resposta 15 de setembro de 2022

Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
Thanks for the review!
Alex