ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

評論 (100)

整體評分
5
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2018年9月27日

Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution.

Blue Steel Jewelry
美國
使用應用程式 2年多
Small Apps 已回覆 2023年3月29日

Hi Blue Steel Jewelry!
Alex here from Exchange It, I'm sorry you are having problems with the app. I wanted to let you know it is now under new management so I'd love to help you and find a solution to this problem!
Please send me an email so we can arrange a call and I'll do my best to help you! 😁
Alex

2023年2月26日

Exchange It has helped simplify the exchange process for our store and make it so much easier for us as well as more professional to deal with the exchanges for our customers. The new development of being able to do refunds and send invoices where the exchange is not a like for like product has been a great addition to the app. We have only once had a question and it was dealt with very quickly and professionally. Would recommend this app to anyone, in particular if you are running a store where exchanges are common.

Ivylee Australia
澳洲
使用應用程式 接近2年
Small Apps 已回覆 2023年2月28日

Great to hear! 😁 I'm pleased the app is working well and helping you store!

2023年5月17日

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
埃及
使用應用程式 20天
Small Apps 已回覆 2023年5月17日

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

2020年5月18日

Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.

Henock's buy all store
美國
使用應用程式 13天
2023年2月16日

Alex was incredibly fast in responding to my question and was very helpful. My exchange transaction went through perfectly.

Uashmama UK
英國
使用應用程式 6天
2024年2月15日

We are very happy with the app which makes the product return process easier for us.

The assistance is very fast and helpful, we thank you for this!

Reina Olga
瑞士
使用應用程式 2天
Small Apps 已回覆 2024年2月19日

Thank you so much for this kind review Michele!
We're always here to help :)

Adrien & the Team

2024年1月23日

Great customer support. They were fact and respond right away. Nice relief for other customer support you may receive.

Beech Undies
阿拉伯聯合大公國
使用應用程式 大約2個月
編輯時間:2019年9月4日

Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.

MD Complete Skincare
美國
使用應用程式 大約1小時
2025年2月10日

DPDpackaging
愛爾蘭
使用應用程式 5個月
Small Apps 已回覆 2025年2月12日

Hi DPD packaging!

Thanks for your review, it really means a lot to the team! 🥳

2024年10月1日

Peachylean Ireland
愛爾蘭
使用應用程式 3年多