Exchange It Returns & Exchange , 71 則評價
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Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!
Thanks Mashii for the review! I'm pleased you are enjoying the app, let us know if you have any questions in the future! 🚀
Hi Team,
I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.
Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team
Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.
Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏
This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)
Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀
Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.
Hey Ben! Thanks a lot for your the really nice feedback :)
Always just a message away if you need more help,
Adrien
Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.
Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.
So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.
We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.
Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.
Many thanks for your review! I pleased Exchange It is back working well for you!