EXPO ‑ Extra Product Options
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great app, great team, had a small issue and they solved it very quickly! higly recommend
Found everything I needed in this app. What really impressed me was the support team's quick response time and their ability to address my concerns efficiently.
App muy recomendable. Nos ha facilitado el trabajo para que nuestros clientes elijan sus muestras. Atención al cliente perfecta.
Fantastic support. Even if I have a free account the support team solved my problem in less than an hour. The app is easy to use and full of features. I would have rated it six stars if possible!
Bruno
Amazing app - have been a paying user for a while now and had an issue arise regarding the view on my mobile site.
I reached out to customer support and was immediately answered, along with having the dev team resolve the issue.
Highly recommend!
Really great add-on and excellent support. Mia, Bruce and the team took care of issues really quick and got everything working smoothly. Highly recommended!
I can't get rid of the Sample Option on my product page. There's no place to delete it. I'll have to find a different app to get this one piece of additional information, Pity.
Hi InsideEnduro Store,
Oops! Sounds like the app didn’t give you the high-five we were hoping for. No worries, though! Our tech team is always ready to spring into action and fix the app glitches.
If you could tell us a bit more about what happened, they’ll be able to step in and fix things up ASAP. Think of it as a team effort: you share the details, and we’ll handle the rest. Just let us know when you’re ready to chat, and we’ll be here with open ears (and tech expertise!)
We can’t wait to hear from you!
Thanks and best regards,
SeedGrow Support Team
I am always a little nervous adding new apps and keep my fingers crossed that if I am unable to make it work (or I break something) that the app support can.
The EXPO support team have been so good, and the app itself is meeting all of my expectations.
:) Chris
This works really well, and there is responsive immediate support!!! - What more do you need. This has solved a big issue that we had with regards to customising our Cart.
J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS
Hi,
We’re terribly sorry that you're not having a great experience with our app.
To clarify those issues:
We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements.
But best I can tell, we don’t ask for your customers’ information or store them in any way.
We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection.
Thank you so much for your understanding.
All the best,
SeedGrow Apps Support Team
