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Amazing app - have been a paying user for a while now and had an issue arise regarding the view on my mobile site.
I reached out to customer support and was immediately answered, along with having the dev team resolve the issue.
Highly recommend!
The app does exactly what is mentioned. Bruce & Alina have been impeccable in resolving theme compatibility issue. They have really worked hard to resolve the issue promptly despite being out of the office. Highly recommended to sellers who sell custom options.
Beyond my expectations!! I'm very very happy with their customer support. Though it takes some time but I know they try their best. They care all of my questions and helped me to solve a critical issue. Even they have done many tasks by their own hand which will be a cost if you would hire someone. And Imagine all of these things I'm getting from a free subscription plan. Superb!!!
App does exactly what i need and customer support has been incredible. Highly reccomend EXPO for anyone needing to create more powerful forms for customers than Shopify has by default.
Like another review, we have problems where EXPO adds variants by itself at a lower price (we don't know where it can take these prices because they don't exist) and we lost money on many sales because of it. I would recommend trying something else... We tried deleting but it put new ones on different products "at any given time" when it feels like it.
Hi Vulgaire Store,
We're so sorry to hear about your recent experience with the EXPO app. We take all feedback seriously, and we appreciate you taking the time to share your concerns with us.
We've also received your support ticket via our live chat box on the SeedGrow website. And as a solution, I suggest enabling the Checkout API option to use the alternative checkout method on your Shopify store.
You mentioned another similar issue, but they are all different. The other issue is just a new theme's conflict, where it didn't pick up the extra fee. And in your case, your issue can be fixed by using the Checkout API method, as suggested above.
We do hope it will work for you. Please don't hesitate to contact us again if you have any further questions or concerns.
Sincerely,
SeedGrow Support Team
Really great add-on and excellent support. Mia, Bruce and the team took care of issues really quick and got everything working smoothly. Highly recommended!
Super réactivité du support, merci à toute l'équipe ! Super add-on, je recommande
After trying 10 other apps this one works perfect. Had some issues with the check out process, support fixed this for us directly! PERFECT!
I can't get rid of the Sample Option on my product page. There's no place to delete it. I'll have to find a different app to get this one piece of additional information, Pity.
Hi InsideEnduro Store,
Oops! Sounds like the app didn’t give you the high-five we were hoping for. No worries, though! Our tech team is always ready to spring into action and fix the app glitches.
If you could tell us a bit more about what happened, they’ll be able to step in and fix things up ASAP. Think of it as a team effort: you share the details, and we’ll handle the rest. Just let us know when you’re ready to chat, and we’ll be here with open ears (and tech expertise!)
We can’t wait to hear from you!
Thanks and best regards,
SeedGrow Support Team
Genuine people and fluid results, must have app! Would not even bother looking anywhere else everything is clockwork!
Hey,
Thank you so much for leaving us a review!
We are glad that we can bring timely and steady results.
Anytime you need help, you know where to find us :)
Have a nice day!