Exportify

We use Exportify on a daily basis for our company and it saves us so much time. The Exportify team is quick in handling any changes that we need and I could not recommend anything else!

The app is super easy to use and the support is second to none! We are constantly making changes to the way we export and they are always quick to help.

The app was wonderful until it wasn't. This app has a HARD LIMIT of 1000 orders.

We use it to export unfulfilled orders so we can quickly update tracking information. We typically exported 60 days worth of open unfulfilled orders.

We run into this issue recently as our store grew bigger. Our exports suddenly stopped working and the support responses were basically - we're exporting too much data.

The support responses weren't helpful as they simply repeated the limit to us and worse - it was extremely infrequent at once every 24 hours. This made it very difficult to figure out an alternative strategy. We now manually export the data in short durations over and over again (we have to export 8-9 times to do what we did once before).

Here is their response to my first support email. We told them we could no longer use the app and they responded that it was a "slight slowdown".

"Sorry about this issue, and thanks for reporting it. There were a few performance issues over Black Friday and Cyber Monday weekend, and your account appears to be one of the affected.

However, the performance issues were only slight slowdowns."

The app is very useful and works very well. Also, Aaron have been so helpful and reply quickly. Totally recommended.

Super helpful customer service, Aaron was happy to make multiple edits to ensure our spread sheet was just right, thanks!