Extend Product Protection

App works great and support is quick to help when needed. Highly recommended if you are looking to offer extended protection plans on your website.

We've been using Extend for more than a year and they have been fantastic. Quick responses and our customers have very happy with the results.

The integration with Shopify has been seamless and their merchant portal is very easy to use as well

Having Extend as an option for our customers has help increase sales as well because it gives them a piece of mind when purchasing some very expensive pieces

Highly recommend

The Extend team has been great from the moment we set up our initial call. They are always quick to respond, very knowledgeable, and understand the different facets of our business. It is also great to know that our products are protected from shipping and beyond!

We've offered Extend product protection and shipping protection to our customers for a couple of years now and both products are very popular. My experience with them has been great. The support I've received from our account manager has been great, the merchant portal is good and easy to use, the website and customer service for the customers is good. I highly recommend them.

We recently started a partnership with Extend and we are so glad we did! You simply earn with them. Better yet is they are there to take care of your customers when they have accidental damage on their purchases! The team consisting of extremely helpful experts from Jerry to Kushal, Hank and all others make a huge difference. Extend helps you extend peace of mind to your customers! Aaron (Luna Furniture - Houston, TX)

We've been using Extend to offer a sense of reassurance on big ticket items, and we're getting good revenue from it. The backend system basically runs itself, and my experience with the integration team, when onboarding, was smooth and painless.

Extend has proven to be an efficient way to boost revenue and drive trust among consumers. After a simple setup and requires little to no attention. We did a lot of shopping around for extended warranty partners and glad we picked Extend!

Easy setup, great team to work with!

We have recently launched Extend, and it has been the easiest integration that we went live with. The team has been very responsive and supportive during the integration process.

We've been working with Extend for a bit over a year and overall they have been really great. We have had a few instances where they denied a claim for seemingly no reason, because the customer was within the appropriate timeframe and eligible for the claim (whether it be a ring resize or repair), and unfortunately they tell the customer that it's something that our company should cover when it is not. Each time when we've questioned Extend they've conceded and realized they were wrong, but ideally this doesn't happen at all because the customer gets upset at us thinking we're not doing something we should be doing, and in addition are annoyed at the extended time the back and forth with Extend takes before getting a resolution.

But overall I would definitely recommend them! They are great to work with and our customers have been very happy knowing they have protection for their products.