亮点
-
适用于最新模板
关于此应用
Uplevel your business with product and shipping protection to increase revenue and customer loyalty.
Extend helps you generate revenue and protect customers from damage and loss through modern product and shipping protection solutions. Improve profit margins on every transaction while improving the customer experience. This is all at zero cost to you, leaving your business with pure profit. We turn a moment of frustration into total satisfaction for your customers, with 98% processed in 90 seconds or less. Install our app or contact us to get started!
- Generate incremental revenue that boosts your bottom line.
- Create long-term brand loyalty and repeat buyers with fast and easy resolutions.
- Tailored programs for your customers that fit your industry and product lines.
包含未翻译的文本
21 条评论
Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!
Really easy to use, team helped onboarding, responsive support. I'd recommend for insurance, especially on high ticket items.
Extend is a great way to increase AOV and overall revenue while also supporting your customers!
We have technical difficulties due to the way our shopify store is set up and their team is attentive and works with us to find solutions to customize the experience to our needs.
Implementation is super simple and done through the app which we can appreciate!
In our niche kiln industry, personalized solutions are essential, and Extend has proven to excel in this aspect. Implementing their protection plans has greatly enhanced our offerings and customer satisfaction. I highly recommend their services.
We've been working with Extend for a bit over a year and overall they have been really great. We have had a few instances where they denied a claim for seemingly no reason, because the customer was within the appropriate timeframe and eligible for the claim (whether it be a ring resize or repair), and unfortunately they tell the customer that it's something that our company should cover when it is not. Each time when we've questioned Extend they've conceded and realized they were wrong, but ideally this doesn't happen at all because the customer gets upset at us thinking we're not doing something we should be doing, and in addition are annoyed at the extended time the back and forth with Extend takes before getting a resolution.
But overall I would definitely recommend them! They are great to work with and our customers have been very happy knowing they have protection for their products.