Outlink External Links Button
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We have been using the app for about a month, and support has been nothing short of amazing. The dev team was very quick to respond and take action on a couple of issues I had. I absolutely recommend the Outlink App for what it offers, and kuddos for their amazing support and dev team!
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
We've been using this App for many years and has been great for our store that is purely affiliate. The ability to change our "Add to Cart" button to our affiliate partners was great.
The bulk editor was also very easy and convenient to use to update and change things as you need to when brands change platforms and you can update links easily.
The team has been super responsive with queries also. Highly recommended.
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
Had an issue where my product buttons didn't open the external site - just went to checkout instead. Emailed the Outlink team and they fixed it right away! Super quick and super helpful. The app and support both deserve a big shoutout. Thanks, Outlink! I really love how this app works!
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
I had been searching for an app to promote my affiliate links on shopify. I was so excited when I found this, but when I opened the app, there was an error message. I contacted customer support and after working diligently on it, they fixed it right away. I ran into another small error down the road and immediately they fixed that for me as well. They also added the code for me without me even asking. I cannot praise the support team enough for their amazing customer support! I'm excited to actually use the app and promote my affiliate links! Couldn't find anything out there like this!!!
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
I reached out to the devs because there was a liquid issue with some random code appearing. I sent this request at around 8pm at night. 6am next day it was resolved with an email in my inbox saying they had fixed the issue. This is insane speed and I really love how on top of it they were. 100% RECOMMEND this app and the guys here at Outlink App are really top notch. The product itself has always been extremely good and never had any problems.
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
I had an interesting experience with this product. It was quite frustrating that the app was difficult to set up, and that it requires coding from the purchaser. As well, the fact that it requires a special setup for drafts is not ideal. Most people, I feel, would want to test a product out before it goes live in a store.
However, the service has been exceptional. I planned to cancel my subscription, but customer service got back to me in 5 minutes and solved all of my problems in the next 15 minutes. So that is what kept me on the plan.
Thank you for taking the time to share your experience with our app. We truly appreciate your honest feedback.
We’re so glad to hear that our support team was able to quickly resolve your concerns and turn things around for you. Providing fast and effective customer service is something we take pride in.
Wasn't great originally, we'd bought the App and I wasn't seeing the code on the site required to complete the integration guide.
I used their support link to raise a case, however the reply said I'm restricted from using their helpdesk and it didn't work. So I emailed them using the email address given, sadly no reply came back further to my request for help.
The next day the functionality was working on the site, so I don't know what happened or who fixed it.
We’d just like to thank you for taking the time to write this review. We try hard to provide a good app experience and are happy to hear that it seems to be working properly now.
Regarding the support issue, we want to clarify that we reached out multiple times on the ticket you raised in our support portal and worked to resolve the issue. We also shared our responses as an attachment in the email we sent you.
If you have any further questions or need assistance, please feel free to reach out to us at support@outlinkapp.freshdesk.com.
I upgraded my theme and broke the Outlink button and support fixed it for me quickly and efficiently..... the button works great for my affiliate links and it's easy to use.
Thank you so much for your kind words. We appreciate you taking the time to share your experience and look forward to working with you!
I have been looking for an App to add external links for products, such as ‘Buy On Amazon’. After a little bit of confusion on (on my side) I asked the support team to help me with the installation, which they did in under 24hrs.
I now have external affiliate links to products thus providing me with additional income.
Brilliant and recommend.
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
This app is amazing. But be aware; The app can delete products in your shopify store! Means that if you press the wrong button in the app your product is deleted in your store. You can not get it back.
The app shouldn't have access to changings like that in the store. There is even a "delete all" button which would delete ALL YOUR PRODUCTS FROM YOUR STORE (not the links).
Be aware. This can delete your whole store and there is no backup. You would be screwed. I wrote to the shopify support so that they take action.
The outlink support wrote me that if you delete them they are gone, they do not even have a back up for cases like that.
Nightmare an highly unprofessional. Imagine someone deleting 1000 products!
Better chose another option if possible for you.
Thank you for sharing your feedback, although I must express my disappointment with your 1-star rating, especially since it is not a reflection of the app's functionality or performance.
The delete product functionality you mention was implemented after repeated requests from many of our users who needed a way to manage their stores more effectively. It's crucial to highlight that this feature is accompanied by clear warnings and confirmations before any deletion is processed, ensuring that users are fully aware of the action they are about to take.
Our goal is to provide tools that empower merchants to run their stores more efficiently, and we take great care to include safeguards like these to prevent accidental deletions. We encourage all users to carefully read and understand the warnings provided before confirming such actions.
We strive to offer a versatile tool that meets a variety of needs, and we understand that not every feature will be used or appreciated by every user. However, rating the app poorly because of a feature that is both optional and clearly communicated is neither fair nor reflective of the app's true value.
We urge you to reconsider your rating based on the app’s overall functionality and effectiveness. If there are any other concerns or if you require further assistance, we are here to help.
