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The app just fits what I need, convenient and easy to use ! The support is incredibly fast and problems solved.
Excellent customer service, a guide through the process. After checking many affiliate apps will stick to this one.
Great app for anyone looking into creating a Shopify site with affiliate links! The customer service was phenomenal and they were able to fix an issue I was having in less than 24 hours. Would highly recommend :)
Thank you for taking the time to leave us such a great review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
Overview: Best external link app out there (I tried "Affiliatify ‑ External Links" not as good)
Goods:
- best/fast costumer service
- can toggle external links on and off fairly easily
Bads:
- app interface/navigation needs improvements.
Improvements:
It is a bit weird to get actually add your external link products. You have to go to the "Bulk Editor/Via Search." You can edit product links in the home tab, but only 1 at a time.
It's a bit confusing. The "home" tab should be the same as the "bulk editor."
Customer service experience:
1st ISSUE (resolved):
At first I set up my links and it did not work at all. All my products had no button whatsoever, their product pages were just blank.
- BUT, I contacted customer service, they fixed my code for me, and they were fast (within the hour). App works great now.
2nd ISSUE:
My dynamic checkout button is missing for my main product. I am not sure if its due to the "Outlink" itself or but I have contacted the customer service and I will update my review when they respond.
The Outlink app helps me simplify my business model. I really like how it allows me to streamline sales straight to Amazon. The customer service reps are fantastic! Very knowledgeable and timely. Great job!
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
“I like this app. It works great!”
I like this app. It works great!
I really think all these reviews for this app are fake. This doesn't work at all I use the DAWN theme and it's impossible to use this app. I checked a youtube video about how to do it and in the comment section people have the same problems that I have. DO NOT DOWNLOAD IT DOESN'T WORK I wasted 2 hours trying to connect it to my store don't waste your time just try a different app. I wish I could give 0 stars because it doesn't even deserve a 1 star
I'm sorry to hear that you had a negative experience with our app. However, I must strongly disagree with your one-star review. Our team has worked tirelessly to create a high-quality and user-friendly app that meets the needs of our customers.
We do not have a Youtube video. Our installation instructions are mentioned in our docs. Our support team is ready to assist anytime when contacted.
It is unfair to give us the lowest possible rating without giving us the opportunity to address your issues. And to say that other reviews are fake is highly incorrect.
We take all feedback seriously and are committed to improving our app based on user feedback. However, we cannot make any changes or improvements based on unconstructive criticism.
If you have specific feedback or suggestions for how we can improve our app, we would be more than happy to hear them. But until then, we cannot take your review seriously or make any changes based on it.
Thank you for considering our perspective and we hope to hear from you soon.
Design by AW | Crochet Baby Blankets
I used this app to link products to my Etsy shop. I installed the code incorrectly, contacted Outlink customer service, and Mane had it fixed within hours! It works great and I am beyond impressed with the simplicity and efficiency the app and the excellent service! I would whole heartedly recommend Outlink!
I like this app, it is very easy to understand and use!