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Overview: Best external link app out there (I tried "Affiliatify ‑ External Links" not as good)
Goods:
- best/fast costumer service
- can toggle external links on and off fairly easily
Bads:
- app interface/navigation needs improvements.
Improvements:
It is a bit weird to get actually add your external link products. You have to go to the "Bulk Editor/Via Search." You can edit product links in the home tab, but only 1 at a time.
It's a bit confusing. The "home" tab should be the same as the "bulk editor."
Customer service experience:
1st ISSUE (resolved):
At first I set up my links and it did not work at all. All my products had no button whatsoever, their product pages were just blank.
- BUT, I contacted customer service, they fixed my code for me, and they were fast (within the hour). App works great now.
2nd ISSUE:
My dynamic checkout button is missing for my main product. I am not sure if its due to the "Outlink" itself or but I have contacted the customer service and I will update my review when they respond.
Functionality is great so far. No technical issues. Easy to figure out and use.
A few features I could recommend are some design options for the button which I know can probably be done via CSS on my theme but a dashboard option would be nice.
A bulk product importer option using urls or something of the sort would be nice.
Also, instead of just the one option for click out, I would love for this app to offer the option to sell the product on my site at one price and this app would feature outlink availability elsewhere at another price.
For now, it works great though. Well worth the $5 per month.
Thanks!
The Outlink app helps me simplify my business model. I really like how it allows me to streamline sales straight to Amazon. The customer service reps are fantastic! Very knowledgeable and timely. Great job!
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
Very good app. We highly recommend it
This app is seriously SO cool! It has saved me hours of work and is just overall easy to use and such a great program. The support is A+ ! The time they take to respond and to help you out with any issues is super fast and they go above and beyond. I love it!!! 5/5!
I added this App so I could add Affiliate Links to my Shopify Store - AM I GLAD I DID! I initially had issues with the coding, but support responded quickly and fixed my issues and now it works superbly! I let them know how happy I was with their service and they said it may their day - Well they certainly made mine, so this is my Shoutout for them!
I like this app. It works great!
I really think all these reviews for this app are fake. This doesn't work at all I use the DAWN theme and it's impossible to use this app. I checked a youtube video about how to do it and in the comment section people have the same problems that I have. DO NOT DOWNLOAD IT DOESN'T WORK I wasted 2 hours trying to connect it to my store don't waste your time just try a different app. I wish I could give 0 stars because it doesn't even deserve a 1 star
I'm sorry to hear that you had a negative experience with our app. However, I must strongly disagree with your one-star review. Our team has worked tirelessly to create a high-quality and user-friendly app that meets the needs of our customers.
We do not have a Youtube video. Our installation instructions are mentioned in our docs. Our support team is ready to assist anytime when contacted.
It is unfair to give us the lowest possible rating without giving us the opportunity to address your issues. And to say that other reviews are fake is highly incorrect.
We take all feedback seriously and are committed to improving our app based on user feedback. However, we cannot make any changes or improvements based on unconstructive criticism.
If you have specific feedback or suggestions for how we can improve our app, we would be more than happy to hear them. But until then, we cannot take your review seriously or make any changes based on it.
Thank you for considering our perspective and we hope to hear from you soon.
Design by AW | Crochet Baby Blankets
I used this app to link products to my Etsy shop. I installed the code incorrectly, contacted Outlink customer service, and Mane had it fixed within hours! It works great and I am beyond impressed with the simplicity and efficiency the app and the excellent service! I would whole heartedly recommend Outlink!
Rupali from the support team was so helpful! He replied to my email within 10 minutes and had gone ahead and integrated the links which I was struggling to do myself. So happy with their service!