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We have been using Eye4Fraud for a while, great company, verification process is seamless, insure the orders, always protected from fraud, customer service always available, and ready to assist. Highly recommend!--
Since working with Eye4fraud we reduced the Time spend to review orders, every order gets a 'status' and Insured, we stopped declining Good orders.
I recently started using Eye4Fraud to help prevent fraudulent transactions on my Shopify store, and I couldn't be happier with the results. The app is easy to set up and use, and I've seen a significant reduction in chargebacks and fraudulent orders since implementing it. What sets Eye4Fraud apart is their combination of machine learning and human expertise. Their system is incredibly accurate at detecting and preventing fraud in real-time, but they also have a team of experts who review flagged transactions to ensure that legitimate orders aren't mistakenly declined.
Eye4Fraud's transaction monitoring and reporting features have also been incredibly valuable in helping me better understand my fraud risk and take proactive measures to prevent fraud. Their support team has been responsive and helpful, and I feel confident knowing that my business is protected with Eye4Fraud. Overall, I highly recommend Eye4Fraud to any Shopify store owner looking to prevent fraud and protect their business.
We would highly recommend Eye4Fraud! Their customer support is great and friendly team. They have saved us thousands of dollars!
The best it can be. we are using them for a while a steady and honest fraud protection. Got paid without a hassle .
Joel
We've been having fraud issues for a while. Ever since we are using Eye4fraud we have peace of mind knowing all orders are insured. Great customer support.
We are very satisfied with Eye4fraud. They take over all fraud chargebacks, saving us time and resources.
THIS IS NOT A SECURE APP! Dashlane found that it leaked my data onto the dark web including my credit card, name, address etc. This could have happened because it got the data off someone else's site but this is really bad for an app that pretends to increase security. The breach date was Sept 17, 2023. Apparently they are careless with the security of their own site, NOT GOOD!
It does its job as advertised! Straightforward read if we shall or shall not proceed with order processing. ... and it saves money by the end of the day! I can recommend this app to any online store looking for reliable fraud protection services.
Worked as a charm. Excellent protection against fraudulent orders. The app was easy to integrate. The support team went above and beyond answering our questions.
Been using Eye4Fraud for over a year now, great service and a must for your online business this days. Great customers service, always there whenever needed to answer your questions, and most of all an easy to use service. Never had an issue when it came to claims can't be any happier with their service.
I was happy to start , until I realized I was being charged monthly $58 for 100 orders. I keep getting email about a check being sent to my address due to the chargeback. I only got pay the amount not $15 extra the bank fee charges for the chargeback. I been waiting 4 months each month I should be getting a check. I email them ,and say I should be getting it. I been so patience ,and It makes feel upset how this business handles customers. I though this app is free until I was being charged every order regardless If I would get a refund or not. For small business owners it is a big lost putting my trust in them. Now I am losing more money in my business. The chargebacks + eyefraud monthly = No money from both sides. I am having money removed from me both. I am going back to NOfraud fraud protection were I could get my refund right away.
Thank you for your review, we are sorry about the confusion you had with the system and we are glad that we were able to clear it all up for you, and thankful that you have chosen to continue using the Eye4fraud services.
Thanks,
We invested in eye4fraud over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guaranteed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back within 3 days. We looked at other platforms and settled on Eye4fraud and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Eye4fraud!!
The customer service is amazing. They have saved my company thousands of dollars. They have no idea how much they have helped my company.
We've been using Eye4Fraud for a while now and can't say enough great things about them. Super simple to onboard and integrate with Shopify. They worked with us closely to setup a pipeline that worked best for us. They are quick to payout any fraudulent claims and are very responsive when dealing with any issues. We've saved tons of money with them and would highly recommend it to anyone on the Shopify platform, or any platform!